Case Aide

Ctrenaissance; Waterbury (CT); On-site; USD 35,000 - 45,000; Full time

Job summary

A community service organization located in Waterbury, CT, is seeking a case aide to manage daily client safety and supervision tasks, coordinate admissions, and ensure compliance with contractual agreements. Candidates must possess an associate's degree or relevant experience in the criminal justice field, along with strong communication and problem-solving skills.

Qualifications

• Experience within the criminal justice environment.
• Satisfactory completion of the introductory employment period.

Responsibilities

• Coordinate and manage daily safety and security of client direct care services.
• Conduct daily supervision of clients including head counts and facility tours.
• Interface with Parole Officers and monitor submission of urine drug screens.

Skills

Knowledge of Electronic Healthcare Record systems

Ability to analyze and solve problems

Ability to communicate effectively

Ability to manage priorities

Ability to work independently

Education

Associate's degree or related experience within the criminal justice environment

Tools

Microsoft Office Suite

Job description

Overview

The purpose of the case aide position is to coordinate and manage daily safety and security of client direct care services; provide programmatic information to internal and external customers.

Responsibilities

• Essential Duties and Responsibilities include daily supervision of clients to include head counts; facility tours; supervision of meals and monitoring of self administration of medication.
• Daily facility reviews to include facility/grounds maintenance reviews; adherence of building cleanliness policies; perform fire and disaster drills and facility/grounds safety reviews.
• Coordinate all new admissions to include urine collection and distribution of bed linen and toiletries.
• Understand all Department of Corrections contractual agreements including the Residential Providers Manual.
• Verify employment in the absence of Case Managers.
• Supervise and ensure timeliness of submission of incident reports.
• Aid in transportation of clients to community appointments.
• Participate in house and staff meetings.
• Monitor submission of urine drug screens by same‑sex clients.
• Administer all client breathalyzers.
• Complete all mandatory agency trainings within required time limits.
• Interface with Parole Officers.

Required Knowledge, Skills, Abilities and Other Characteristics

• Knowledge of: Electronic Healthcare Record systems.
• Knowledge of: General office software, particularly Microsoft Office Suite.
• Ability to interact effectively with representatives of funding sources and referral agencies.
• Ability to analyze and solve problems effectively and efficiently.
• Ability to communicate effectively both verbally and in writing.
• Ability to manage priorities to meet deadlines and demonstrate multi-tasking skills.
• Ability to work and make decisions independently.
• Ability to assimilate new information and technology.

Education and Experience

• Associate's degree or related experience within the criminal justice environment.
• Experience within the criminal justice environment.
• Satisfactory completion of the introductory employment period.

Other

• Must be ethical, self-motivated, dependable/reliable and detail oriented.
• Must be able to interface easily with clients, staff, and other management.
• Must be able to meet routine office physical demands including climbing stairs, carrying up to 20 pounds, and possessing the dexterity and vision to operate office computers and equipment.
• Must possess a valid driver's license.

This job description covers the most significant duties and responsibilities but does not exclude other assignments or related duties.