Case Aide

Ctrenaissance; Bridgeport (CT); On-site; USD 35,000 - 50,000; Full time

Job summary

A community service provider in Bridgeport, Connecticut, is seeking a case aide to supervise clients and ensure their safety and security. The role involves conducting facility reviews, managing admissions, assisting with transportation, and effective communication with various stakeholders. Successful candidates will have an associate's degree or equivalent experience in a criminal justice environment and be reliable, detail-oriented, and ethical.

Qualifications

• Associate's degree or equivalent experience in a related field.
• Experience in a criminal justice environment.
• Must possess a valid driver's license.

Responsibilities

• Supervise clients for safety and security.
• Conduct daily facility reviews and maintenance checks.
• Facilitate new admissions and manage client transportation.
• Monitor client medication administration and submit reports.

Skills

Knowledge of electronic healthcare record systems

General office software (Microsoft Office Suite)

Effective communication

Problem-solving skills

Independent decision-making

Multi-tasking skills

Education

Associate's degree or related experience in criminal justice

Job description

The purpose of the case aide position is to coordinate and manage daily safety and security of client direct care services; provide programmatic information to internal and external customers.

Essential Duties and Responsibilities

• Daily supervision of clients to include head counts; facility tours; supervision of meals and monitoring of self‑administration of medication.
• Daily facility reviews to include facility/grounds maintenance reviews; adherence of building cleanliness policies; performance of fire and disaster drills and facility/grounds safety reviews.
• Coordination of all new admissions to include urine collection and distribution of bed linen and toiletries.
• Understanding of all Department of Corrections contractual agreements including the Residential Providers Manual.
• Verification of employment in the absence of case managers.
• Supervision and timeliness of submission of incident reports.
• Aid in transportation of clients to community appointments.
• Participate in house and staff meetings.
• Monitoring submission of urine drug screens by same‑sex clients.
• Administration of all client breathalyzers.
• Complete all mandatory agency trainings within required time limits.
• Interface with parole officers.

Required Knowledge, Skills, Abilities and Other Characteristics

• Knowledge of electronic healthcare record systems.
• General office software, particularly Microsoft Office Suite.

• Interact effectively with representatives of funding sources and referral agencies.
• Analyze and solve problems effectively and efficiently.
• Communicate effectively both verbally and in writing.
• Manage priorities to meet deadlines and demonstrate multi‑tasking skills.
• Work and make decisions independently.
• Assimilate new information and technology.

Education and Experience

• Associate's degree or related experience within the criminal justice environment.
• Experience within the criminal justice environment.
• Satisfactory completion of the introductory employment period.

Other

• Must be ethical, self‑motivated, dependable/reliable and detail oriented.
• Must be able to interface easily with clients, staff, and other management.
• Must be able to meet routine office physical demands including climbing stairs, carrying up to 20 pounds, and possessing the dexterity and vision to operate office computers and equipment.
• Must possess a valid driver's license.

This job description covers the most significant duties but does not exclude other assignments or related duties.