Case Aide

Chinese American Planning Council; New York (NY); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Basic Life Insurance

Commuter Benefits

403(b) Retirement Plan

Job summary

The Chinese-American Planning Council (CPC) Asian Family Services program in New York City is seeking a full-time Case Aide to support administrative functions, maintain case files, and prepare regular and ad hoc reports. The role includes assisting with community education, workshops, and social activities, and may involve translation and escorting services for community members.

Qualifications include an associate degree in human services or related field, bilingual ability in English and

Qualifications

• Minimum associate degree in human services, social work, or related field.
• Prior experience in education, community outreach and family work a plus.
• Child welfare experience a plus.
• Familiarity with the NYC entitlement system a plus.

Responsibilities

• Assist Supervisor and Caseworkers in managing case files and reports.
• Support Family Team Conferences and organize workshops and community activities.
• Help identify community sources and translate/escort as needed.
• Prepare educational/outreach materials for parenting education.

Skills

Written communication

Interpersonal skills

Organizational skills

Bilingual English/Chinese/Korean/SPAN

Education

Associate degree in human services or related field

Job description

DescriptionORGANIZATION DESCRIPTIONFounded in 1965, the Chinese-American Planning Council (CPC) is a social services organization advancing the social and economic well-being of immigrant and low-income New Yorkers through holistic services and community-led impact. CPC is the nation’s largest Asian American social services organization and serves as a trusted community anchor to over 80,000 community members who are served by CPC annually through 50+ high-quality programs and services across 35 sites in New York City. (For more information, please visit: https://www.cpc-nyc.org )PROGRAM SUMMARYAsian Family Services (AFS) provides child welfare preventive services to help keep children and their families together and avoid the placement of children in foster care. AFS addresses the multi-level needs of Asian-American families, especially recent Chinese immigrants by providing support, advocacy, and referral to services and case management to, but not limited to, Asian American families throughout the five boroughs. Our professional staff consists of bi- and tri-lingual and bi-cultural caseworkers.JOB SUMMARYReporting to the Supervisor and Program Director, the full-time Case Aide support the administrative aspect of the AFS program, including, but not limited to maintaining case files, preparing regular and ad hoc reports, preparing materials for community education, presentations, workshops, and social activities. The Case Aide may also help with translation and escorting in providing direct services to the community members.ESSENTIAL RESPONSIBILITIESAssist Supervisor and Caseworkers in managing case files, compiling monthly progress reports, and other statistical reports as required by the funding source.Provide assistance with Family Team Conferences as needed.Support Caseworkers in organizing workshops, community presentations and social activities.Help Caseworkers identify community sources; and act as a backup for Caseworkers in providing direct concrete services, i.e. translation and escorting.Compile educational and outreach materials for the purpose of parenting education.Other duties as assigned by the Supervisor and Program Director.QualificationsEducation and Experience:Minimum associate degree in human services, social work, or related field.Prior experience in education, community outreach and family work a plus.Child welfare experience a plus.Familiarity with the NYC entitlement system a plus.Skills and Competencies:Excellent written, communication, interpersonal and organizational skills.Ability to cooperatively work with a diverse staff.Must be bilingual and bicultural either in English and Chinese, Korean, or Spanish.Ability to work under pressure and set up good rapport with immigrant families and children.Demonstrated ability to prioritize and handle numerous complex tasks.COMPENSATION & BENEFITS OVERVIEW$42,000 annually; 35 hours per week with occasional evenings and weekendsCPC offers a competitive and comprehensive benefits package, including but not limited to generous paid time off (holiday, sick and vacation time), Medical, Dental, Vision, Basic Life Insurance Coverage, Commuter Benefits, and a 403(b) Retirement PlanHOW TO APPLYInterested individuals should submit their resume, along with a cover letter addressed to Judy Ah-Yune ([e-mail]) and Sherry Ng ([e-mail]), when applying online via CPC’s website: https://www.cpc-nyc.org/jobs or selected online job boards. All documents should be submitted as one single file. Applicants may reach out to [e-mail] with any questions or further inquiries.CPC is an Equal Opportunity Employer. CPC values a diverse, equitable, and inclusive workplace and strongly encourages women, BIPOC, immigrants, LGBTQ+, individuals with disabilities, and veterans to apply.