Case Administrator

United States Courts; Augusta (GA); On-site; USD 42,000 - 64,000; Full time

Job summary

United States Courts is seeking a Case Administrator to manage electronic docketing, ensure proper case linking, and provide customer service across a high-volume environment. The role involves processing filings, notices, and judgments, while maintaining records with strict confidentiality.

The ideal candidate has strong organizational skills, the ability to handle multiple tasks, and experience with CM/ECF and Microsoft Office.

Qualifications

• High school graduate or equivalent and minimum of one year of specialized experience.
• Knowledge of court operations, case management, docketing, and records management practices.
• A bachelor’s degree in a relevant field is preferred.

Responsibilities

• Maintains all aspects of electronic docket keeping, including opening of new cases, entering all records on the docket, and closing of all cases
• Assists in case management by ensuring all automated entries are properly linked
• Quality assures all docket entries and makes appropriate changes
• Monitors case activity, deadlines and status
• Prepares and transmits notices and judgments
• Notifies all parties of entries and case statuses
• Performs customer service duties including receipt and processing of payments
• Other duties as assigned

Skills

Court operations

Docketing

Customer service

Attention to detail

Multitasking

Communication

Confidentiality

Education

Bachelor’s degree in Political Science, Criminal Justice, Business Administration or Public Administration or similar

Tools

CM/ECF

Microsoft Office

Job description

Overview of the Position Case administrators perform various functions and are responsible for maintaining and processing case information and managing the progression of cases from opening to final disposition, in accordance with approved internal controls, procedures, and rules. Case Administrators serve as records and reproduction clerks. They receive and review incoming court documents for conformity with rules, prepare cases for closing and records keeping purposes, and perform customer service and some financial duties. Employees at this level may also prepare cases for closing and/or transmission to the Eleventh Circuit Court of Appeals by ensuring that all necessary orders are entered, and proceedings are completed accurately.This position is eligible for a career ladder promotion. Once eligibility and performance requirements are met, an employee can be promoted to a higher grade without further competition.

• Maintains all aspects of electronic docket keeping, including opening of new cases, entering all records on the docket, and closing of all cases
• Assists in case management by ensuring all automated entries are properly linked
• Quality assures all docket entries made by attorneys, courtroom deputies, finance and chambers staff and makes appropriate changes, corrective entries, etc.
• Monitors case activity, deadlines and status
• Prepares and transmits notices and judgments
• Timely notifies all parties of entries and case statuses
• Performs customer service duties to include receipt and processing of payments, answering case status inquiries, etc.
• Performs other duties as assigned

Qualifications

To qualify for the position of Case Administrator at CL - 24, the applicant must be a high school graduate or equivalent and must possess a minimum of one year of specialized experience. Classification determination will be based upon the candidate’s overall experience, qualifications, and education. Specialized work experience attained in other governmental and private sector positions may be creditable, but that experience must be evaluated to determine whether the level of experience is equivalent to work at the specified CL grade level.

General Experience

Preferred Experience and Qualifications:

• Knowledge of court operations, case management, docketing, and records management practices
• A bachelor’s degree in a relevant field of study, to include Political Science, Criminal Justice, Business Administration, Public Administration or similar
• Ability to understand and apply federal and local court rules, policies, and procedures
• Strong organizational skills and attention to detail
• Ability to manage multiple assignments while meeting deadlines in a high-volume environment
• Excellent customer service, communication, and interpersonal skills
• Ability to work independently and collaboratively with judges, court staff, attorneys, litigants, and the public
• Proficiency in CM/ECF, Microsoft Office applications, and other court-related technology systems
• Ability to maintain confidentiality and exercise sound judgment in handling sensitive information
• A bachelor’s degree in a relevant field of study, to include Political Science, Criminal Justice, Business Administration, Public Administration or similar

Specialized Experience

Progressively responsible clerical or administrative experience requiring the regular and recurring application of clerical procedures that demonstrate the ability to apply a body of rules, regulations, directives, or laws and involve the routine use of specialized terminology and automated software and equipment for word processing, data entry or report generation. Such experience is commonly encountered in law firms, legal counsel offices, banking and credit firms, educational institutions, social service organizations, insurance companies, real estate and title offices, and corporate headquarters or human resources/payroll operations.

The federal Judiciary is an Equal Employment Opportunity employer.