Carwash & Detailing Ops Lead — Growth & Quality

ODORZX; Phoenix (AZ); On-site; USD 42,000 - 61,000; Full time

Benefits offered by this job

Vacation Time

401k With Match

Medical Benefits

Sick Time

Personal Days

Company Paid Holidays

Company Paid Car, Gas, Insurance (Job/

Company Paid Travel (Job Specific)

Employee Referral Program

Retention Bonus (Job Specific)

Quarterly Bonus (Job Specific)

Rapid Advancement Opportunities

Job summary

ODORZX INC in Phoenix is seeking an Operations Supervisor to oversee daily site operations, lead carwash and detailing technicians, and ensure top-quality cleaning and detailing. The role emphasizes maintaining SOPs, safety, and client satisfaction.

You will monitor inventory, train staff, and handle client inquiries while ensuring accurate records and performance evaluations. A fast-paced environment offers growth and competitive compensation.

Qualifications

• Experience in a supervisory role within carwash/detailing or related field.
• Strong leadership and ability to motivate a team.
• Excellent organizational and time management capabilities.
• Attention to detail with a focus on quality results.
• Solid knowledge of car cleaning techniques, equipment, and products.
• Exceptional customer service skills for client satisfaction.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Proficient computer skills for record-keeping and data analysis.

Responsibilities

• Oversee day-to-day operations at the client site and ensure SOP adherence.
• Lead a team of carwash and detailing technicians with guidance and support.
• Monitor inventory of cleaning supplies, equipment, and detailing products.
• Conduct regular quality checks to meet or exceed client expectations.
• Enforce safety protocols and maintain a secure work environment.
• Collaborate with management to boost client satisfaction and revenue.
• Handle client inquiries and resolve issues promptly to retain clients.
• Maintain daily operation records, attendance, and performance evaluations.

Skills

Leadership

Team motivation

Organizational skills

Time management

Customer service

Attention to detail

Carwash/detailing knowledge

Data analysis

Record-keeping

Communication

Job description

ODORZX INC in Phoenix is seeking an Operations Supervisor to oversee daily site operations, lead carwash and detailing technicians, and ensure top-quality cleaning and detailing. The role emphasizes maintaining SOPs, safety, and client satisfaction.

You will monitor inventory, train staff, and handle client inquiries while ensuring accurate records and performance evaluations. A fast-paced environment offers growth and competitive compensation.