Carwash/Detailing Operations Supervisor $20HR to $24HR DOE PHX

ODORZX

Phoenix (AZ)

On-site

USD 42,000 - 61,000

Full time

40 hours ago
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Benefits offered by this job

Vacation Time
401k With Match
Medical Benefits
Sick Time
Personal Days
Company Paid Holidays
Company Paid Car, Gas, Insurance (Job/
Company Paid Travel (Job Specific)
Employee Referral Program
Retention Bonus (Job Specific)
Quarterly Bonus (Job Specific)
Rapid Advancement Opportunities

Job summary

ODORZX INC in Phoenix is seeking an Operations Supervisor to oversee daily site operations, lead carwash and detailing technicians, and ensure top-quality cleaning and detailing. The role emphasizes maintaining SOPs, safety, and client satisfaction.

You will monitor inventory, train staff, and handle client inquiries while ensuring accurate records and performance evaluations. A fast-paced environment offers growth and competitive compensation.

Qualifications

  • Experience in a supervisory role within carwash/detailing or related field.
  • Strong leadership and ability to motivate a team.
  • Excellent organizational and time management capabilities.
  • Attention to detail with a focus on quality results.
  • Solid knowledge of car cleaning techniques, equipment, and products.
  • Exceptional customer service skills for client satisfaction.
  • Ability to work in a fast-paced environment and manage multiple tasks.
  • Proficient computer skills for record-keeping and data analysis.

Responsibilities

  • Oversee day-to-day operations at the client site and ensure SOP adherence.
  • Lead a team of carwash and detailing technicians with guidance and support.
  • Monitor inventory of cleaning supplies, equipment, and detailing products.
  • Conduct regular quality checks to meet or exceed client expectations.
  • Enforce safety protocols and maintain a secure work environment.
  • Collaborate with management to boost client satisfaction and revenue.
  • Handle client inquiries and resolve issues promptly to retain clients.
  • Maintain daily operation records, attendance, and performance evaluations.

Skills

Leadership
Team motivation
Organizational skills
Time management
Customer service
Attention to detail
Carwash/detailing knowledge
Data analysis
Record-keeping
Communication

Job description

ODORZX INC is seeking a highly motivated and experienced Operations Supervisor to join our dynamic team in the carwash/detailing industry. As the Operations Supervisor, you will play a pivotal role in ensuring the smooth and efficient functioning of our operations. If you have a passion for delivering exceptional customer service, managing a diverse team, and maintaining high operational standards, this opportunity is perfect for you.

Responsibilities
  • Oversee day-to-day operations of the client site, ensuring smooth workflow and adherence to standard operating procedures.
  • Lead a team of carwash and detailing technicians, providing guidance, training, and support to ensure they deliver outstanding results.
  • Monitor and maintain inventory levels of cleaning supplies, equipment, and detailing products, ensuring a well-stocked and efficient operation.
  • Conduct regular quality checks to ensure that all vehicles undergo thorough and meticulous cleaning and detailing, meeting or exceeding client expectations.
  • Implement and enforce safety protocols to create a secure work environment.
  • Collaborate with the manager to develop and implement strategies to enhance client satisfaction, increase revenue, and improve operational efficiency.
  • Handle client inquiries, concerns, and complaints in a prompt and professional manner, striving to achieve optimal resolution and client retention.
  • Maintain accurate records of daily operations, tracking sheets, employee attendance, and performance evaluations.
Requirements
  • Previous experience in a supervisory role within the carwash/detailing industry or a related field.
  • Strong leadership skills with the ability to motivate and inspire a team.
  • Excellent organizational and time management skills to effectively prioritize tasks and meet deadlines.
  • Attention to detail and a commitment to delivering exceptional results.
  • Solid knowledge of car cleaning and detailing techniques, equipment, and products.
  • Exceptional customer service skills with a focus on creating positive experiences for customers.
  • Ability to work in a fast-paced, dynamic environment and handle multiple tasks simultaneously.
  • Proficient computer skills for record-keeping and data analysis.

Join our team at ODORZX INC and be part of a company that is dedicated to providing top-quality services to our clients. We offer a competitive salary, opportunities for growth and development, and a supportive work environment.

Benefits
  • Vacation Time
  • 401k With Match
  • Medical Benefits (Medical, Dental, Vision)
  • Sick Time
  • Personal Days
  • Company Paid Holidays
  • Company Paid Car, Gas, Insurance (Job Specific)
  • Company Paid Travel (Job Specific)
  • Employee Referral Program
  • Retention Bonus (Job Specific)
  • Quarterly Bonus (Job Specific)
  • Rapid Advancement Opportunities
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