Carwash Operations Lead: Team Leader & Quality Champion

ODORZX; Kenner (LA); Presencial; USD 52.000 - 80.000; Tempo integral

Benefícios oferecidos por esta vaga

Vacation time

401k with match

Medical benefits

Sick time

Personal days

Company paid holidays

Company paid travel (job specific)

Employee referral program

Retention bonus

Rapid advancement opportunities

Resumo da vaga

ODORZX INC is seeking an Operations Supervisor to manage day-to-day operations on-site, lead carwash and detailing technicians, and ensure high-quality cleaning and client satisfaction. The role emphasizes safety, inventory control, and effective collaboration with management to improve efficiency and revenue.

The ideal candidate will bring supervisory experience in the carwash/detailing field, strong leadership, organizational skills, and excellent customer service.

Qualificações

• Experience in a supervisory role within the carwash/detailing industry or a related field.
• Strong leadership skills to motivate and guide a team.
• Excellent organizational and time management to prioritize tasks and meet deadlines.
• Attention to detail and commitment to delivering high-quality results.
• Solid knowledge of car cleaning and detailing techniques, equipment, and products.
• Exceptional customer service to create positive client experiences.

Responsabilidades

• Oversee day-to-day operations at the client site, ensuring workflow and SOP adherence.
• Lead carwash and detailing technicians, providing guidance and training.
• Monitor inventory of cleaning supplies, equipment, and detailing products.
• Conduct quality checks to ensure thorough cleaning and detailing meets expectations.
• Enforce safety protocols to maintain a secure work environment.
• Collaborate with manager to boost client satisfaction, revenue and efficiency.
• Handle client inquiries and complaints promptly, aiming for optimal resolution.
• Maintain records of daily operations, attendance, and performance evaluations.

Conhecimentos

Leadership

Organization

Time management

Detail orientation

Customer service

Data analysis

Multitasking

Computer skills

Ferramentas

MS Excel

Inventory software

CRM software

Descrição da vaga

ODORZX INC is seeking an Operations Supervisor to manage day-to-day operations on-site, lead carwash and detailing technicians, and ensure high-quality cleaning and client satisfaction. The role emphasizes safety, inventory control, and effective collaboration with management to improve efficiency and revenue.

The ideal candidate will bring supervisory experience in the carwash/detailing field, strong leadership, organizational skills, and excellent customer service.