Carwash & Detailing Operations Lead

ODORZX INC.; United States; On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Vacation Time

401k With Match

Medical Benefits

Sick Time

Personal Days

Company Paid Holidays

Company Paid Car, Gas, Insurance (Job 

Company Paid Travel (Job Specific)

Employee Referral Program

Retention Bonus

Rapid Advancement Opportunities

Job summary

ODORZX INC is seeking an Operations Supervisor to manage on-site carwash and detailing operations, lead technicians, and ensure top-quality results.

You will oversee workflows, inventory, safety, and client communication, while partnering with management to improve efficiency and customer satisfaction. This role offers a stable, full-time position with growth opportunities in a fast-paced service environment.

Qualifications

• Experience in a supervisory role within the carwash/detailing industry or a related field.
• Strong leadership skills with the ability to motivate and inspire a team.
• Excellent organizational and time management skills to effectively prioritize tasks and meet deadlines.
• Attention to detail and a commitment to delivering exceptional results.
• Solid knowledge of car cleaning and detailing techniques, equipment, and products.
• Exceptional customer service skills with a focus on creating positive experiences for customers.
• Proficient computer skills for record-keeping and data analysis.

Responsibilities

• Oversee day-to-day operations of the client site, ensuring smooth workflow and adherence to standard operating procedures.
• Lead a team of carwash and detailing technicians, providing guidance, training, and support to ensure they deliver outstanding results.
• Monitor and maintain inventory levels of cleaning supplies, equipment, and detailing products, ensuring a well-stocked and efficient operation.
• Conduct regular quality checks to ensure that all vehicles undergo thorough and meticulous cleaning and detailing, meeting or exceeding client expectations.
• Implement and enforce safety protocols to create a secure work environment.
• Collaborate with the manager to develop and implement strategies to enhance client satisfaction, increase revenue, and improve operational efficiency.
• Handle client inquiries, concerns, and complaints in a prompt and professional manner, striving to achieve optimal resolution and client retention.
• Maintain accurate records of daily operations, tracking sheets, employee attendance, and performance evaluations.

Skills

Leadership

Organizational skills

Time management

Customer service

Computer skills

Tools

Microsoft Excel

Job description

ODORZX INC is seeking an Operations Supervisor to manage on-site carwash and detailing operations, lead technicians, and ensure top-quality results.

You will oversee workflows, inventory, safety, and client communication, while partnering with management to improve efficiency and customer satisfaction. This role offers a stable, full-time position with growth opportunities in a fast-paced service environment.