Car Wash & Detailing Operations Lead

ODORZX; Phoenix (AZ); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Vacation Time

401k With Match

Medical Benefits

Sick Time

Personal Days

Company Paid Holidays

Company Paid Car, Gas, Insurance (Job

Company Paid Travel (Job Specific)

Employee Referral Program

Retention Bonus (Job Specific)

Quarterly Bonus (Job Specific)

Rapid Advancement Opportunities

Job summary

ODORZX INC is seeking an Operations Supervisor to oversee daily carwash and detailing operations in Phoenix. You will lead technicians, manage inventory, ensure safety, and drive client satisfaction while upholding high standards of service.

You will monitor quality, implement improvements, and maintain detailed records. The role requires strong leadership, organizational skills, and proficiency with data/tracking tools in a fast-paced environment.

Qualifications

• Previous experience in a supervisory role within the carwash/detailing industry or a related field.
• Strong leadership skills and ability to motivate a team.
• Excellent organizational and time management skills to meet deadlines.
• Attention to detail and commitment to quality results.
• Solid knowledge of car cleaning and detailing techniques, equipment, and products.
• Exceptional customer service skills with a focus on positive customer experiences.
• Proficient computer skills for record-keeping and data analysis.

Responsibilities

• Oversee day-to-day operations of the client site, ensuring smooth workflow and adherence to SOPs.
• Lead a team of carwash and detailing technicians, providing guidance and training.
• Monitor inventory levels of cleaning supplies, equipment, and detailing products.
• Conduct regular quality checks ensuring thorough cleaning and detailing.
• Implement and enforce safety protocols for a secure work environment.
• Collaborate with the manager to boost client satisfaction, revenue, and efficiency.
• Handle client inquiries, concerns, and complaints with prompt, professional resolutions.
• Maintain records of daily operations, tracking sheets, attendance, and performance evaluations.

Skills

Leadership

Team management

Customer service

Time management

Attention to detail

Communication

Job description

ODORZX INC is seeking an Operations Supervisor to oversee daily carwash and detailing operations in Phoenix. You will lead technicians, manage inventory, ensure safety, and drive client satisfaction while upholding high standards of service.

You will monitor quality, implement improvements, and maintain detailed records. The role requires strong leadership, organizational skills, and proficiency with data/tracking tools in a fast-paced environment.