Carwash Chemical Technician - Richmond, VA

National Carwash Solutions, INC; Richmond (VA); Remote; USD 39,000 - 45,000; Full time

Benefits offered by this job

Health, dental & vision coverage

401(k) matching

Paid time off

Job summary

National Carwash Solutions is hiring a Chemical Technician in Richmond, VA. The role blends office and field work, requiring travel up to 40% to support 50–75 sites monthly and ensure customer satisfaction through expert chemical solutions and timely service.

Responsibilities include site installations, inventory management, and conducting technical training. Candidates should have an associate degree or equivalent, basic mechanical knowledge, and strong communication skills.

Qualifications

• Associate degree or equivalent practical experience required.
• Car wash experience preferred but not required.
• Must communicate effectively across all levels of the organization.
• Ability to work with minimal supervision and in a team environment.

Responsibilities

• Provide professional, expert solutions to customers to keep their business profitable and customers satisfied with a clean vehicle.
• Titrate products as needed; perform volumetrics for product as needed; support minor equipment repairs.
• Manage site chemical conversions, installations, and keep customers informed of progress.
• Monitor inventory at sites and place replenishment orders; maintain service reports and site surveys.
• Identify opportunities for account growth and communicate to sales management; support corporate accounts.

Skills

Communication across levels

Microsoft Office

Mechanical knowledge

Self-starter

Team player

Education

Associate degree or equivalent experience

Car wash experience preferred

Tools

SF

Portal

CTM

Google

Job description

Carwash Chemical Technician - Richmond, VA

Job Category : Sales

Requisition Number : CARWA006554

• Full-Time
• Remote

Locations

Showing 1 location

Description

National Carwash Solutions has grown over the past 45 years to become North America's largest equipment, service, and cleaning solutions provider in the car wash industry. Our world-class brands are backed by the largest service network in the country with more than 300 dedicated service professionals and growing! Come join us for an extraordinary career in a high growth, team-oriented company!

The Gig:

The Chemical Technician plays a critical role in our engagement and customer longevity. It is responsible for ensuring maximum customer satisfaction, troubleshooting and resolving immediate issues, proactively addressing any potential issues and identifying areas of opportunity as it relates to the customer experience. The typical number of sites this role is responsible for is 50-75 sites per month.

What You’ll Do:

Provide professional, expert solutions to all customers, to enable their business to be profitable and leave their customers satisfied with a clean, shiny, dry vehicle every time they use our products

• Titration of product as needed
• Volumemetrics for product as needed
• Minor chemical equipment/application repairs

Customer Satisfaction:

• Responsible for site chemical conversions & installations, and keeping the customers informed of progress
• Monitor customer levels and responsible for Chemical Inventory & replenishment orders placed at sites under responsibility
• Maintain Wash Key Reporting - Service Report
• Conduct NCS Site Surveys using the template
• Support & execute on corporate accounts (CTC) per the protocols
• Conduct Technical & Chemistry basic training with appropriate location personnel
• Maintain accurate and up-to‑date computer files (SF, Portal, Google & CTM) of customers and their issues
• Analyze customer outputs, and make recommendations on technical updates or ways to increase efficiency and wash counts for the designated site.

Customer Expansion:

Identify areas of opportunity for our account, conduct an initial intake discussion and communicate to sales management

This individual is expected to comply with all applicable OSHA, EPA, Local Regulatory Law, and company safety policies. Management retains the discretion to add or change the duties of this position at any time.

Qualifications:

• Associate Degree in Business Administration or related field preferred; or equivalent practical experience.
• Car Wash experience is preferred but not required
• Basic mechanical knowledge & aptitude
• Ability to communicate internally and externally across all levels of the organization
• Good microsoft office skills and basic knowledge of a computer
• Demonstrated ability to provide the highest level of customer service and support.
• Ability to function with minimal supervision and work in a team environment. Must be a self-starter and be extremely motivated.
• Exemplary organizational skills and attention to detail
• Ability to support overnight travel up to 40% based on territory & customer needs
• Clean driving record with no more than three (3) moving violations within the past 5 years; no more than two (2) preventable, at-fault accidents within the past 5 years - No impaired driving convictions within the past five (5) years and no charges currently pending - Must maintain a valid driver's license in this role.

This role combines office and field work. The following reflects the physical demands required to perform the essential functions safely and effectively. This list is not exhaustive and may not include all physical requirements or working conditions associated with this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Lifting up to 50 pounds
• Standing and sitting for more than 6 hours a day
• Climbing of ladders
• Reaching with hands and arms more than 6 hours a day
• Stooping, kneeling and crouching more than 6 hours a day
• Exposure to different environmental conditions

Pay: $28 - $33 hr

Grow your career supported by an energized and passionate team, professional development, training, flexibility and opportunities for advancement. We offer competitive wages and benefits including comprehensive health, dental and vision coverage, matching 401(k), paid time off and more.

National Carwash Solutions is a proud equal opportunity employer. We are a drug free, EEO employer committed to a diverse workforce. We will consider all qualified candidates regardless of race, color, national origin, sex age, marital status, personal appearance, sexual orientation, gender identity, family responsibilities, disability, education, political affiliation or veteran status.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.