Carwash Chemical Technician

National Carwash Solutions, INC; Miami (FL); On-site; USD 39,000 - 45,000; Full time

Job summary

National Carwash Solutions is seeking a Chemical Technician to troubleshoot and optimize chemical applications across 50–75 sites per month. This role blends office work with site visits to ensure customer satisfaction and productivity.

The candidate will perform titration, volum metrics, minor repairs, inventory management, and site surveys while maintaining safety compliance and driving efficiency for our clients.

Qualifications

• Associate degree preferred; equivalent practical experience accepted.
• Car Wash experience preferred but not required.
• Basic mechanical knowledge and aptitude.
• Ability to communicate internally and externally across all levels of the organization.
• Good Microsoft Office skills and basic computer knowledge.
• Demonstrated ability to provide the highest level of customer service and support.
• Self-starter, highly motivated, and able to work with minimal supervision.
• Exemplary organizational skills and attention to detail.
• Ability to travel overnight up to 40% based on territory and customer needs.

Responsibilities

• Provide professional, expert solutions to all customers to ensure profitability and satisfaction with a clean vehicle.
• Titration of product as needed.
• Volumemetrics for product as needed.
• Minor chemical equipment/application repairs.
• Manage site chemical conversions and installations; keep customers informed of progress.
• Monitor levels and manage chemical inventory and replenishment orders at sites.
• Maintain service reports and site surveys.
• Identify opportunities for account growth and communicate to sales management.

Skills

Mechanical aptitude

Communication

MS Office

Customer service

Self-motivation

Organizational skills

Teamwork

Overnight travel up to 40%

Clean driving record

Education

Associate Degree in Business Administration or related field

Tools

Microsoft Office Suite

Job description

National Carwash Solutions has grown over the past 45 years to become North America’s largest equipment, service, and cleaning solutions provider in the car wash industry. Our world-class brands are backed by the largest service network in the country with more than 300 dedicated service professionals and growing! Come join us for an extraordinary career in a high growth, team-oriented company!

The Gig:

The Chemical Technician plays a critical role in our engagement and customer longevity. It is responsible for ensuring maximum customer satisfaction, troubleshooting and resolving immediate issues, proactively addressing any potential issues and identifying areas of opportunity as it relates to the customer experience. The typical number of sites this role is responsible for is 50-75 sites per month.

What You’ll Do:

Provide professional, expert solutions to all customers, to enable their business to be profitable and leave their customers satisfied with a clean, shiny, dry vehicle every time they use our products

• Titration of product as needed
• Volumemetrics for product as needed
• Minor chemical equipment/application repairs

Customer Satisfaction:

• Responsible for site chemical conversions & installations, and keeping the customers informed of progress
• Monitor customer levels and responsible for Chemical Inventory & replenishment orders placed at sites under responsibility
• Maintain Wash Key Reporting - Service Report
• Conduct NCS Site Surveys using the template
• Support & execute on corporate accounts (CTC) per the protocols
• Conduct Technical & Chemistry basic training with appropriate location personnel
• Maintain accurate and up-to-date computer files (SF, Portal, Google & CTM) of customers and their issues
• Analyze customer outputs, and make recommendations on technical updates or ways to increase efficiency and wash counts for the designated site.

Customer Expansion:

Identify areas of opportunity for our account, conduct an initial intake discussion and communicate to sales management

This individual is expected to comply with all applicable OSHA, EPA, Local Regulatory Law, and company safety policies. Management retains the discretion to add or change the duties of this position at any time.

Qualifications:

• Associate Degree in Business Administration or related field preferred; or equivalent practical experience.
• Car Wash experience is preferred but not required
• Basic mechanical knowledge & aptitude
• Ability to communicate internally and externally across all levels of the organization
• Good microsoft office skills and basic knowledge of a computer
• Demonstrated ability to provide the highest level of customer service and support.
• Ability to function with minimal supervision and work in a team environment. Must be a self-starter and be extremely motivated.
• Exemplary organizational skills and attention to detail
• Ability to support overnight travel up to 40% based on territory & customer needs
• Clean driving record with no more than three (3) moving violations within the past 5 years; no more than two (2) preventable, at-fault accidents within the past 5 years - No impaired driving convictions within the past five (5) years and no charges currently pending - Must maintain a valid driver’s license in this role.

This role combines office and field work. The following reflects the physical demands required to perform the essential functions safely and effectively. This list is not exhaustive and may not include all physical requirements or working conditions associated with this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Lifting up to 50 pounds
• Standing and sitting for more than 6 hours a day
• Climbing of ladders
• Reaching with hands and arms more than 6 hours a day
• Stooping, kneeling and crouching more than 6 hours a day
• Exposure to different environmental conditions

Pay: $28 - $33 hr

Grow your career supported by an energized and passionate team, professional development, training, flexibility and opportunities for advancement. We offer competitive wages and benefits including comprehensive health, dental and vision coverage, matching 401(k), paid time off and more.

National Carwash Solutions is a proud equal opportunity employer. We are a drug free, EEO employer committed to a diverse workforce. We will consider all qualified candidates regardless of race, color, national origin, sex age, marital status, personal appearance, sexual orientation, gender identity, family responsibilities, disability, education, political affiliation or veteran status.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.