Carts Co-worker

IKEA; Las Vegas (NV); On-site; USD 23,000 - 26,000; Part time

Benefits offered by this job

Co-worker discount

Medical plans

Dental plans

Vision plans

Paid time off

Job summary

IKEA in Las Vegas is hiring a part-time Retail Carts Co-worker to help create a enjoyable shopping experience. You will load and unload carts, stock shopping tools, and assist in various customer service areas.

The role requires flexible hours (12-20 hrs/week), with night and weekend shifts. Expect hourly pay of $17.50, plus eligible benefits for part-time staff.

Qualifications

• Able to provide friendly, efficient customer service.
• Ability to load/unload carts and keep the loading zone clean.
• Maintain stock of shopping tools and ensure tools are safe and ready for use.

Responsibilities

• Provide friendly and efficient cart loading/unloading services.
• Ensure carts, bags, maps, and other tools are stocked and maintained during store hours.
• Fill shopping tools at closing and monitor condition; report safety issues.
• Assist in other customer service areas such as exchanges, returns, and Click & Collect as needed.
• Create positive customer experience and uphold IKEA culture.

Skills

Customer service

Loading & unloading

Stocking tools

Safety compliance

Issue reporting

Teamwork

Tools

POS system

Job description

\"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself.\"

You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.
A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself.

What you'll be doing day to day

As a Retail Carts Co-worker ensuring an enjoyable shopping experience for our customers, you will:

• Provide friendly and efficient car loading and/or unloading services while keeping the loading zone clean by clearing away straps, excess carts, and cardboard.
• Ensure that all physical shopping tools, including carts, pencils, yellow bags, maps, and twine, are adequately stocked and maintained throughout the store during business hours.
• Ensure physical shopping tools are filled at closing.
• Monitor the condition of physical and digital shopping tools, report any IT issues, and remove any physical stands or tools that are unsafe.
• Address customer needs, resolve issues independently, escape matters to a manager when needed.
• Support in other customer service areas such as Full Serve Hand Out (FSHO), Exchanges & Returns, Click & Collect as needed.
• When supporting in Full Serve Hand Out (FSHO), provide customers with a simple and efficient handout experience.
• When supporting in Returns, ensure products and equipment are properly staged.
• When supporting Click & Collect, create a positive customer experience by ensuring accurate order handoff.
• Contribute to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers.

Together as a team

At IKEA it’s all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We’re a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We’re a bunch of people who are truly passionate about people!

JOB TYPE: Permanent – Part-Time (limited benefits eligible)
HOURS: 12-20 hrs/week (PT)
SHIFT: Retail Environment, must be able to work nights & weekends.
The hourly pay rate for this position is $17.50.
At IKEA, taking care of our co-workers and their dependents is a top priority. That’s why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more!
Generous paid time off, holiday and sick time.
WiselyPay – get earned wages up to two days early
Paid parental leave (up to 16 weeks)
KinderCare tuition discount
Retirement and bonus plans
Co-worker discount, meal deal, and referral bonus
Pet insurance program
Education assistance and learning programs
Safety shoe reimbursement
24/7 telehealth visits
Dental and vision plans
Medical and Rx plans (must work min. 20 hrs/wk)
A fun and inclusive work environment
Thank you for your interest in applying for this role. Please be aware that this is a Sensitive Position. The successful candidate will be required to complete a background check and a drug test as a condition of employment for this role.