Carts Attendant Part-time

Ingka External; Minneapolis (MN); On-site; USD 20,000 - 28,000; Part time

Benefits offered by this job

Paid time off

Holiday pay

Sick time

WiselyPay

Parental leave

Tuition discount

Retirement plan

Co-worker discount

Meal deal

Pet insurance

Education assistance

Safety shoes

Telehealth

Job summary

IKEA in Minneapolis is hiring a part-time Retail Carts Co-worker to ensure a smooth shopping experience by loading and unloading carts, stocking tools, and assisting in returns, exchanges, and Click & Collect. You will help keep the environment welcoming and safe, while supporting various store operations.

Hours are 12-20 per week, nights and weekends required. The role offers several benefits and a friendly, inclusive team environment.

Qualifications

• Physical demands: Lifting up to 50 lbs.
• Outdoor work 50% of the time.

Responsibilities

• Provide friendly and efficient cart loading/unloading services.
• Keep loading zone clean by clearing straps, carts, and cardboard.
• Stock and maintain shopping tools (carts, bags, maps, twine).
• Ensure tools are filled at closing.
• Monitor condition of tools and report IT issues.
• Address customer needs and escalate when needed.
• Support in other areas: exchanges, returns, click & collect.
• Create a positive customer experience with order handoffs.
• Contribute to a culture that embraces IKEA diversity.

Job description

Why we will love you

You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself.

What you'll be doing day to day

As a Retail Carts Co-worker ensuring an enjoyable shopping experience for our customers, you will:

• Provide friendly and efficient car loading and/or unloading services while keeping the loading zone clean by clearing away straps, excess carts, and cardboard.
• Ensure that all physical shopping tools, including carts, pencils, yellow bags, maps, and twine, are adequately stocked and maintained throughout the store during business hours.
• Ensure physical shopping tools are filled at closing.
• Monitor the condition of physical and digital shopping tools, report any IT issues, and remove any physical stands or tools that are unsafe.
• Address customer needs, resolve issues independently, elevate matters to a manager when needed.
• Support in other customer service areas such as Full Serve Hand Out (FSHO), Exchanges & Returns, Click & Collect as needed.
• When supporting in Full Serve Hand Out (FSHO), provide customers with a simple and efficient handout experience.
• When supporting in Returns, ensure products and equipment are properly staged.
• When supporting Click & Collect, create a positive customer experience by ensuring accurate order handoff.
• Contribute to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers.

Together as a team

At IKEA it's all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We're a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We're a bunch of people who are truly passionate about people!

Job Details

JOB TYPE: Permanent - Part-time

BENEFITS ELIGIBLE? No

HOURS - HL1 (12-20 hrs/wk) Open availability required Monday-Sunday.

SHIFT: Retail Environment, must be able to work nights & weekends.

The hourly pay range for this role is $17.50

• Generous paid time off, holiday, and sick time
• WiselyPay – get earned wages up to two days early
• Paid parental leave (up to 16 weeks)
• KinderCare tuition discount
• Retirement and bonus plans
• Co-worker discount, meal deal, and referral bonus
• Pet insurance program
• Education assistance and learning programs
• Safety shoe reimbursement
• 24/7 telehealth visits
• Dental and vision plans
• Medical and Rx plans (must work min. 20 hrs/wk)
• A fun and inclusive work environment

Thank you for your interest in applying for this role.

The anticipated posting closing date is on or around 11/9/26

Qualifications

• Physical Demands: Lifting up to 50lbs and walking frequently.
• Working Conditions: Outdoor 50% of the time.

The starting rate/ salary for this position is 17.5 USD