Cartage Operations & Analytics Coordinator

Expeditors; Piperton (TN); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Paid Vacation

Holiday, Sick Time

Health Plan: Medical

Life Insurance

Employee Stock Purchase Plan

Training and Personnel Development

Growth opportunities

Employee Referral Program Bonus

Job summary

Expeditors in Piperton, TN, is seeking a Cartage Coordinator to support local pick-up and delivery operations, drive event management, and improve service reliability. You will work with leadership, vendors, and warehouse teams to resolve exceptions, optimize routes, and provide actionable operational insights.

The role emphasizes cost awareness, accurate reporting, and cross-functional collaboration to ensure service excellence in a fast-paced logistics environment.

Qualifications

• Strong understanding of cartage, local delivery, and final-mile operations.
• Excellent analytical and problem-solving abilities.
• Strong communication skills with the ability to influence without authority.
• High attention to detail and data accuracy.
• Ability to manage multiple priorities in a fast-paced environment.
• Relevant experience in transportation, logistics, or pickup-and-delivery operations.

Responsibilities

• Ensure all pickups and deliveries occur within established service expectations.
• Monitor daily cartage execution and provide timely visibility into exceptions, delays, or service failures.
• Perform root cause analysis and document corrective actions for recurring issues or service disruptions.
• Ensure proper event management, including milestone accuracy and system connectivity where applicable.
• Identify and communicate opportunities to improve operational efficiency, including routing, truck utilization, tools, processes, and reporting.
• Analyze cartage performance data and share insights, trends, and recommendations with leadership.
• Support the development and maintenance of reports, scorecards, and performance tracking tools.
• Monitor performance of designated cartage partners against agreed service expectations.
• Act as a primary operational contact for day-to-day execution issues, escalations, and follow-up.
• Track service failures, delays, and exception trends; support corrective actions with partners.
• Collaborate closely with Warehouse teams to support effective staging, loading, and freight flow.
• Coordinate with internal teams to ensure smooth handoffs between warehouse, cartage, and customer-facing teams.
• Support alignment between operational execution and customer requirements.
• Provide coaching, guidance, and knowledge sharing to Cartage Coordinators.
• Assist with complex shipments, escalations, or peak-volume periods as needed.
• Promote consistency, best practices, and process adherence through hands-on support and example.
• Provide operational insight and execution support for customer-specific cartage requirements.
• Assist internal teams with cartage-related questions, data requests, and service reviews as needed.

Skills

Cartage operations

Delivery operations

Data analysis

Communication

Attention to detail

Prioritization

Education

Relevant experience in transportation & logistics

Job description

Expeditors in Piperton, TN, is seeking a Cartage Coordinator to support local pick-up and delivery operations, drive event management, and improve service reliability. You will work with leadership, vendors, and warehouse teams to resolve exceptions, optimize routes, and provide actionable operational insights.

The role emphasizes cost awareness, accurate reporting, and cross-functional collaboration to ensure service excellence in a fast-paced logistics environment.