Cart Concierge & Customer Service Associate

Cadient, LLC; Chestnuthill Township (PA); On-site; USD 17,000 - 22,000; Full time

Job summary

ShopRite of Brodheadsville is seeking a Front-End Associate to deliver a great customer experience with accurate, friendly service. You will collect/return carts, assist customers with groceries, and help maintain a clean, safe store environment.

Essential duties include greeting customers, stocking and organizing carts, following safety guidelines, and promoting current promotions. Ability to stand all shifts and lift up to 50 lbs is required.

Qualifications

• Ability to proficiently read, write, speak, analyze, interpret, and understand the English language.
• Ability to stand/walk for the duration of a scheduled shift.
• Ability to stand, bend, twist, reach, push, pull and regularly lift 25 lbs., and occasionally lift 50 lbs.
• Ability to tolerate dust and cleaning agents during routine housekeeping duties.
• Ability to interact with Customers in a friendly and helpful way.
• Ability to work cooperatively with others.
• Ability to work all assigned work schedules and comply with all time and attendance policies.

Responsibilities

• Maintain a clean, neat, organized and safe work/shopping environment.
• Keep floor clear of debris and spills.
• Greet all Customers and provide them with prompt, courteous service and assistance.
• Remove debris from carts.
• Collect empty shopping carts from assigned areas and return them to their proper place
• Handle damaged or return-to-stock products according to Company policy, with priority attention given to refrigerated, perishable items, and sell by date.
• Perform all duties in accordance with Local, State and Federal regulations that pertain to the Front-End operation.
• Dress and groom according to Company policy including uniform, name badge, and hat or hair restraint requirements.
• Perform duties in accordance with QA hand washing standards and use disposable gloves when handling food.
• Perform duties in accordance with the Company’s HAZCOM program and adhere to manufacturer’s label instructions for the safe and proper use of all chemical products.
• Promote for sale any current charitable promotions to Customers.
• Knowledgeable about the various types of products carried in the store.
• Utilize and maintain equipment as required by department; report any equipment problems immediately.
• Complete all applicable department training programs.
• Perform all duties in accordance with all ShopRite Service Priorities (Safety, Friendliness, Presentation, and Efficiency).
• Stand at work station for duration of scheduled shift, which may exceed 8 hours per day.
• Regularly lift, pull, push and rotate merchandise that weights 25 lbs. and that occasionally weights 50 lbs.
• Understand and adhere to Company shrink guidelines as relates to Front-End Department operations.
• Check prices and be knowledgeable about location of items in the store.
• Maintain punctual and regular attendance.
• Work overtime as assigned.
• Must be 18 years or older to operate balers, hi-lo’s, power jacks, and slicing machines.
• Work cooperatively with others.
• Perform other duties as assigned.

Skills

Read/write/speak English

Stand/walk long shifts

Lift 25–50 lbs

Tolerate dust/cleaning agents

Interact with customers

Work cooperatively with others

Adhere to schedules/attendance

Job description

ShopRite of Brodheadsville is seeking a Front-End Associate to deliver a great customer experience with accurate, friendly service. You will collect/return carts, assist customers with groceries, and help maintain a clean, safe store environment.

Essential duties include greeting customers, stocking and organizing carts, following safety guidelines, and promoting current promotions. Ability to stand all shifts and lift up to 50 lbs is required.