Cart Collector

Wegmans; Medford (MA); On-site; USD 21,000 - 30,000; Full time

Job summary

Wegmans in Medford, MA is seeking a Front End Customer Service Team member to help customers end their shopping trips with a positive experience. You will engage customers in friendly conversation, handle bagged items, and keep the parking lot safe and neat.

You will perform duties such as maintaining parking lot appearance, gathering carts, assisting customers, and offering extra help during inclement weather.

Qualifications

• Collective customer service experience, internally and/or externally, preferably in a food service, grocery or retail setting.
• Work environment is light to medium; standing, walking, bending, pushing, pulling, and lifting with constant customer interaction.
• May be asked to operate a regular cash register station.
• Weight range 20–50 pounds; possible allergens; outdoor environment with seasonal weather.

Responsibilities

• Maintain the appearance and safety of the parking lot, gather shopping carts and pick up garbage.
• Engage customers in friendly conversation while making eye contact and smiling.
• Proactively offer additional assistance or services and thank the customer for shopping at Wegmans.
• Offer additional service during inclement weather.

Job description

As a member of the Front End Customer Service Team, you will make sure customers end their shopping trips with a positive experience. In this role, you'll provide incredible customer service by engaging customers in friendly conversation, carefully handling bagged items, and keeping the parking lot clear and safe for everyone. You'll leave a lasting impression and transform first-time shoppers into loyal Wegmans customers!

What will I do?

• Maintain the appearance and safety of the parking lot, gather shopping carts and pick up garbage
• Engage customers in friendly conversation while making eye contact and smiling
• Proactively offer additional assistance or services and thank the customer for shopping at Wegmans
• Offer additional service during inclement weather

At Wegmans, we've always believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive compensation, comprehensive benefits and a wide range of meaningful perks is just the beginning of what defines a rewarding career at Wegmans.

Comprehensive benefits*

1. Paid time off (PTO) to help you balance your personal and work life
2. Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday
3. Health care benefits that provide a high level of coverage at a low cost to you
4. Retirement plan with a 401(k) match
5. A generous scholarship program to help employees meet their educational goals
6. LiveWell Employee & Family program to support your emotional, work-life and financial wellness

Our employees have put us high on Fortune 100 Best Companies to Work For list every year since it was first produced in 1998. Discover what it means to work for a mission-driven, values-based company where YOU make the difference.

*Certain eligibility requirements must be satisfied, and offerings may differ based upon area or the company and/or position.

Collective customer service experience, internally and/or externally preferably in a food service, grocery or retail setting; Work Environment: The physical demands of this work are classified as light to medium. Work includes standing, walking for long periods, bending, pushing and pulling, moving, and lifting, along with continuous interaction with customers and coworkers in a fast-paced environment. May be asked to work at regular cash register station (see Cashier).The average weight range of items lifted, pushed, or pulled is 20 - 35 pounds with a maximum weight lifted of 50 pounds rarely. Upper extremity repetition is moderate and trunk movement involves moderate twisting, bending, and pivoting. May be exposed to various allergens (things that may cause an allergic reaction). The work environment is mostly outdoors with seasonal outdoor temperatures and weather. Basic tools and equipment used include shopping carts, Billy Goat, Mart Cart, snow blower, shovel, property maintenance equipment.