CARSON_Triple BK_Food Service Foreman_Schedule Below_$23.13 p/hr

Aafes; Fort Carson (CO); On-site; USD 38,000 - 55,000; Full time

Job summary

Aafes at Fort Carson Exchange is seeking a Food Service Foreman to lead a team of Food Service Workers focused on delivering extraordinary customer experiences. You will plan daily/weekly workloads, create schedules aligned with store goals, and manage performance with clear expectations.

You will respond quickly to customer issues, de-escalate when needed, and foster a positive, customer-centric culture while ensuring operations across shifts run smoothly and efficiently.

Qualifications

• Six months of restaurant or related food service operations experience. or NBFF training or ROMA training.
• If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.

Responsibilities

• Lead a team of Food Service Workers to deliver extraordinary customer experiences.
• Plan and execute daily/weekly workloads to meet department goals and sales targets.
• Create schedules aligned with customer and business needs.
• Respond quickly to and deescalate negative customer experiences.
• Foster a positive, customer-centric culture and communicate expectations clearly.

Skills

Leadership

Customer service

Communication

Adaptability

Team management

Education

NBFF training

ROMA training

Job description

As a Food Service Foreman, you will lead a team of passionate and knowledgeable Food Service Workers who strive to exceed customer expectations by focusing on extraordinary customer experiences. You are responsible for understanding sales goals, planning and executing daily/weekly workloads to deliver on department and store sales goals as well as customer engagement. You will create schedules that aligns with customer and business needs and lead a culture of accountability through clear expectations and performance management on critical service and engagement behaviors. You will quickly respond to and deescalate negative customer experiences and ensure that your team understands and is empowered to make things right for the best customers in the world.

So, what can you expect as a Food Service Foreman at the Exchange?

• Promote a positive team and customer centric culture
• Lead a culture of accountability through clear expectations
• Utilize business knowledge to understand, troubleshoot and follow-up on opportunity areas
• Ensure customers have an extraordinary experience while shopping
• Greet every customer with eye contact and smile in your authentic way

We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you!

Job Qualifications

• Able to learn and adapt to current technology needs
• Able to think quickly on the spot to answer customer questions
• Able to take initiative
• Able to share brand knowledge
• Able to lead teams to meet organizational objectives

Additional Qualifications/Requirements

• Excellent attention to detail
• Willing to cross-train and work in other areas of the store, as needed
• Must possess a welcoming and helpful attitude toward customers and other team members
• Excellent communication skills
• Basic computer skills
• 6 months food supervisory experience required

Job Qualifications

Six months of restaurant or related food service operations experience. Or Successful completion of NBFF training or the Exchange Restaurant Operations Management Academy (ROMA).

If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.

Additional Qualifications/Requirements

CARSON BURGER KING FOOD SERVICE FOREMAN

WORK SCHEDULE: VARIES; MUST BE AVAILABLE, OPEN TO WORK ALL SHIFTS TO INCLUDE WEEKENDS AND HOLIDAYS

SCHEDULE SUBJECT TO CHANGE WITH PROPER NOTICE DUE TO THE OPERATIONAL NEEDS OF THE FACILITY.