Carryout Team

King’s Famous Barbecue; Petersburg (VA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Free meals during shifts

Discounted meals

Flexible scheduling

Cross-training opportunities

Competitive local pay

Job summary

King’s Famous Barbecue in Petersburg, VA is reopening in 2026 and seeks a Carryout Team Member to support fast and friendly service for takeout orders.

You will greet customers, take accurate orders, process payments, and package meals with care. No formal education is required, but prior customer service experience and a can-do attitude are valued, with flexible hours including evenings and weekends.

Qualifications

• No formal education required; high school diploma or equivalent preferred.
• Experience in customer service, retail, or restaurant settings is a plus.
• Friendly, outgoing personality with strong communication skills.
• Ability to work in a fast-paced setting during peak hours (lunch, dinner, weekends).
• Attention to detail to ensure orders are accurate and well-packaged.

Responsibilities

• Greet customers over the phone and in person, answer menu questions and specials.
• Accurately take carryout orders (phone, walk-in, online) including custom requests.
• Process payments using cash, cards, and digital options.
• Prepare and package orders promptly with utensils, napkins, and sauce packets.
• Verify order accuracy before handing to customers; maintain clean carryout area.

Skills

Customer service

Cash handling

Communication

Teamwork

Fast-paced environment

Education

HS diploma preferred

Tools

POS system

Job description

Carryout Position Job Description

King's Famous Barbecue Location: 2910 S Crater Rd, Petersburg, VA 23805

Job Type: Part-time / Full-time (Flexible hours, including evenings and weekends)

Reports to: Operations Manager or General Manager

King's Famous Barbecue is an iconic, family-owned Petersburg institution established in 1946, renowned for its authentic pit-smoked Virginia-style barbecue (pork, beef, and chicken), signature sauce, homemade sides like potato cakes and hush puppies, and classic Southern comfort food. After a temporary closure, the restaurant is preparing to reopen in 2026 with the same dedication to quality, tradition, and community. The Carryout (To-Go / Takeout) Team Member plays a key role in providing fast, friendly service to customers picking up their favorite BBQ meals, ensuring every order is accurate, hot, and packaged with care.

Key Responsibilities

• Greet customers warmly over the phone and in-person, answering questions about the menu, specials, and our famous barbecue sauce
• Accurately take carryout orders (phone, walk-in, or online when available), including custom requests for BBQ, plates, party packs, sides, and desserts
• Process payments efficiently using cash, credit/debit cards, and any digital options
• Prepare and package orders promptly — boxing meals, adding utensils, napkins, sauce packets, and ensuring everything is secure and appealing for travel
• Verify orders for accuracy before handing them to customers to prevent mistakes
• Maintain a clean, organized carryout/counter area, including wiping surfaces, restocking bags/boxes, and keeping the pickup zone tidy
• Assist with light front-of-house tasks during slower periods, such as helping restock sides or supporting the dining room team
• Handle customer concerns professionally, with a positive attitude, and escalate issues to management when needed
• Perform opening/closing duties for the carryout station, including setup, cash handling, and end-of-shift reconciliation

Requirements & Qualifications

• No formal education required — high school diploma or equivalent preferred
• Previous customer service, restaurant, or retail experience is a plus (especially in takeout, drive-thru, or fast-paced environments), but we provide thorough training!
• Friendly, outgoing personality with excellent communication skills — you'll interact with loyal locals and visitors who love our history and food
• Ability to work in a fast-paced setting during peak times (lunch, dinner rushes, and weekends)
• Strong attention to detail to ensure every order is correct and beautifully packaged
• Comfortable standing for extended periods and lifting moderate weights (BBQ trays, bags, etc.)
• Reliable, punctual, and team-oriented — we're a small, family-run operation where everyone pitches in
• Basic math skills for handling cash and change

What You Can Expect

• Work in a historic, community-loved spot with generations of regulars — it's more than a job, it's a Petersburg institution!
• Free or discounted meals during shifts
• Flexible scheduling in a welcoming, family-oriented environment
• Opportunity to learn about authentic Virginia BBQ traditions and cross-train in other roles as we reopen and grow
• Competitive pay for the area (typically aligned with local restaurant wages)
• Pride in serving high-quality, slow-smoked meats and homemade sides that keep customers coming back

If you have a passion for great food, love people, and want to be part of bringing back a Petersburg landmark in 2026, the Carryout position at King's Famous Barbecue is a rewarding opportunity to join our family team. We're excited to reopen and serve our community again!