Carrier & Vendor Relations Manager - Connectivity

Tract Capital Management; Seattle (WA); On-site; USD 175,000 - 200,000; Full time

Benefits offered by this job

100% employer-covered medical, dental,

vision insurance

401K program

paid holidays

unlimited PTO

Job summary

Tract Capital seeks a Manager, Carrier & Vendor Relations to lead sourcing, contracting, and vendor management for all third-party connectivity across data center campuses. You will guide a small team, own pricing, SLAs, and vendor performance, and coordinate with Legal, Finance, and Engineering to meet campus build schedules.

This leadership role offers competitive compensation and comprehensive benefits, including employer-covered medical, dental, and vision insurance, a 401K, paid holidays,

Qualifications

• Bachelor's degree in Business, Telecommunications, Supply Chain, Engineering, or related discipline, or equivalent practical experience.
• 10+ years in carrier/vendor management, telecom procurement, network/connectivity sourcing, or related.
• 3+ years directly managing a small team and leading vendors.
• Experience coordinating specialists and cross-functional commercial efforts.
• Strong background in either carrier procurement or telecom contracts; familiarity with both.
• Valid driver's license and willingness to travel.

Responsibilities

• Directly lead, manage, and develop a small team of three specialists — the Carrier Relations Specialist, Satellite & Backup Connectivity Manager, and the Contract Administrator — owning hiring, onboarding, goal-setting, and performance management for the group.
• Allocate work across the team, balance workloads against campus build and turn-up schedule, and escalate complex matters while coaching each member.
• Source and procure third-party connectivity — lit circuits, dark fiber, wavelengths, IRUs and leases, internet-access circuits, carrier/5G, satellite/backup, and CBRS spectrum.
• Negotiate and manage pricing, terms, MSAs/SOWs, renewals, and contract expirations, in partnership with Legal and Procurement.
• Own carrier and vendor relationship and performance management, including SLA definition, escalations, and KPIs.
• Coordinate physical delivery and turn-up — provisioning timelines, cross-connects, and handoffs to engineers.
• Manage temporary and backup connectivity during construction to ensure campus connectivity.
• Establish renewal calendar, records, inventory, and drive telecom expense/cost-reduction initiatives.
• Drive process improvement and standardized quoting/ordering workflows.
• Contribute carrier and connectivity input to client-facing solutions and collaborate with multiple engineering and operations teams.

Skills

Leadership and Team Management

Influence and Negotiation

Effective Communication

Analytical Ability

Relationship Management

Education

Bachelor's degree in Business, Telecommunications, Supply Chain, Engineering, or related discipline

Tools

Excel

PowerPoint

Smartsheet

SharePoint

Job description

Tract Capital seeks a Manager, Carrier & Vendor Relations to lead sourcing, contracting, and vendor management for all third-party connectivity across data center campuses. You will guide a small team, own pricing, SLAs, and vendor performance, and coordinate with Legal, Finance, and Engineering to meet campus build schedules.

This leadership role offers competitive compensation and comprehensive benefits, including employer-covered medical, dental, and vision insurance, a 401K, paid holidays,