Carrier Specialist I

Goosehead Insurance Agency LLC; Westlake (TX); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Health insurance

401K Matching Plan

Paid holidays

Job summary

Goosehead Insurance Agency LLC is seeking a detail-oriented Operations Coordinator to manage carrier- related duties. You will set up agent appointments, handle carrier inquiries, and collaborate with our Product team on rollouts and appointment structures.

The role supports the operations team with project planning, login assistance for agents, and ensuring smooth carrier access across products. This is a full-time on-site position in Texas.

Qualifications

• High school diploma required; college coursework preferred.
• Experience in a service or sales role is a plus.
• Legal work authorization to work in the United States is required.

Responsibilities

• Create and manage carrier appointments for all products.
• Process book rolls and policy transfers within the carrier system.
• Field inquiries from carrier partners and agents regarding carrier access.
• Support carrier rollouts and define appointment structures and project plans.

Education

High school diploma

College degree or some college preferred

Job description

About Goosehead

About Goosehead Since 2003, Goosehead Insurance has been disrupting the insurance industry by giving clients the power of choice, utilizing a smarter marketing approach, and delivering world-class service. This is all powered by our focus on hiring and retaining extraordinary people. Our clients trust us with their most valuable possessions, so we’re more than just a bit selective when it comes to hiring new team members.

Job Summary

Job Summary This role is to manage all of the carrier-related duties that fall on the Operations department. This includes setting up all agents with the appropriate appointments, fielding inquiries from our carrier partners and agents as they relate to the company's carrier access, working with our Product team on carrier rollouts, and determining appointment structures and project plans.

Principal Duties and Responsibilities

• Carrier appointment creation and management (all products)
• Book rolls and policy transfers within the carrier system
• Carrier inquiries
• Carrier rollouts and appointment structures
• Login assistance for agents

Experience and Education

• High school diploma
• College degree or some college preferred
• Experience working in a service or sales related role preferred
• Legally authorized to work in the United States

Required Skills and Abilities

• Positive, can-do attitude
• Strong professionalism
• Takes initiative
• Strong Ingenuity
• Strong adaptability
• Organization skills
• Excellent time management
• Problem solving
• Great communication skills

Benefits Summary

• High quality voluntary health, vision, disability, life, and dental insurance programs
• 401K Matching Plan
• Employee Stock Purchase Plan
• Paid holidays, vacation, and sick leave
• Corporate sponsored programs to enhance employee physical, financial, mental, and emotional wellness
• Financial Solution Program

Equal Employment Opportunity

Equal Employment Opportunity: Goosehead is an equal-opportunity employer and complies with all applicable federal, state, and local laws, rules, guidelines, and regulations. Goosehead strictly prohibits and does not tolerate unlawful discrimination against employees, applicants, or any other covered person because of race, color, religion, creed, national origin, ancestry, ethnicity, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender, gender identity, transgender status, age, physical or mental disability, veteran status, uniformed service, genetic information, or any other characteristic protected by applicable law. All applicants for employment and all Goosehead employees are given equal consideration based solely on job-related factors, such as qualifications, experience, performance, and availability.

Company Culture

Since 2003, Goosehead has been changing the face of the insurance industry and making the search for great coverage a piece of cake. We’re committed to finding the best policies and rates, and that starts with our team. Our people are smart, inclusive, hungry for success, and strive everyday to win. There is noble purpose in all our efforts. The work we do matters. Not only are we fixing a broken industry, we get to win professionally and financially while doing it. If you think you have what it takes to grow with our company, we would love to meet you.