Carrier Sourcing Coordinator

Broadlink Networks; United States; Hybrid; USD 60,000 - 90,000; Full time

Job summary

Broadlink Networks is building practical technology outcomes with a focus on service, execution, and customer trust. The Carrier Sourcing Coordinator role helps customers compare provider options for connectivity and tech projects, with a remote/hybrid work model.

The position emphasizes research, accurate quotes, and clear recommendations, coordinating with vendors and internal teams to keep commitments and moves forward smoothly.

Qualifications

• Experience in telecom, carrier sourcing, procurement, or technology sourcing.
• Detail-oriented approach to quotes, contracts, and provider communication.
• Ability to translate provider details into practical customer options.

Responsibilities

• Respond to customer support requests by phone, email, portal, and SMS workflows.
• Coordinate provider escalations, document updates, and customer follow-through.
• Track support details accurately so internal teams can act quickly.

Skills

Telecom experience

Carrier sourcing

Procurement

Vendor coordination

Job description

Build practical technology outcomes with real accountability.

Broadlink Networks is built around service, execution, and long-term customer trust. We look for people who can simplify complex technology work and help customers move with confidence.

Working at Broadlink

A team for people who like making technology easier to operate.

Our customers depend on clear recommendations, provider coordination, project discipline, and responsive support. That means our team needs practical thinkers who can communicate well, own the details, and keep customers moving.

Account Management Carrier and Provider Sourcing Customer Support Network Engineering Project Coordination Security and Managed Services

Broadlink’s work is technical, but the standard is simple: communicate clearly, solve the right problem, and take care of the customer.

Customer-first service

We value responsive communication, practical problem solving, and ownership from first conversation through support.

Broad technical range

Our work spans connectivity, cloud, security, managed services, procurement, and carrier coordination.

Disciplined execution

Clear handoffs, clean documentation, and dependable follow-through matter in every customer engagement.

Human support culture

We look for people who bring patience, clarity, and steadiness when customers need help.

Open roles

Current opportunities may vary by business need.

If you have experience in telecom, carrier sourcing, cloud, cybersecurity, managed services, project coordination, or customer support, we would like to hear from you.

Current openings are posted here as Broadlink hiring needs change. Each role includes the team, location, employment type, responsibilities, and qualifications.

Carrier Sourcing Coordinator

Remote / Hybrid

Help customers compare carrier availability, pricing, service terms, and provider options for connectivity and technology projects.

Responsibilities

• Research address-specific provider availability and quote options.
• Compare carrier pricing, terms, installation timelines, and service fit.
• Support renewals, provider coordination, and customer-facing recommendations.

Qualifications

• Telecom, carrier, channel, procurement, or technology sourcing experience preferred.
• Detail-oriented approach to quotes, contracts, and provider communication.
• Ability to translate provider details into practical customer options.

Support Broadlink customers through clear communication, ticket coordination, provider follow-up, and timely issue resolution.

Responsibilities

• Respond to customer support requests by phone, email, portal, and SMS workflows.
• Coordinate provider escalations, document updates, and customer follow-through.
• Track support details accurately so internal teams can act quickly.

Qualifications

• Customer support, telecom, MSP, or technical service desk experience preferred.
• Strong written communication and calm issue ownership.
• Comfort coordinating with vendors, carriers, and internal teams.