Carrier Settlement Specialist II

Covenant Logisitcs; Chattanooga (TN); Presencial; USD 23.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical Insurance

Dental & Vision Insurance

Telemedicine

Disability Coverage

Health Savings Account (HSA)

Life Insurance

Paid Time Off (PTO)

Paid Holidays

Volunteer Time Off

Casual Dress Code

Tuition Reimbursement

Employee Discount Program

Dependent Care FSA

Adoption Assistance

Employee Assistance Program (EAP)

Pet Insurance

Descripción de la vacante

Covenant Logistics is seeking a Carrier Settlement Specialist II to work closely with brokerage and TMS operations, capacity management, and carriers to ensure timely and accurate payment processing for settlements.

Responsibilities include reviewing shipping documents and invoices to resolve payment discrepancies, processing QuickPay requests, following up on outstanding items, and coordinating with internal teams to retrieve missing documents while adhering to controls.

Formación

• High school diploma or equivalent required.
• 2+ years in accounts payable preferred.
• 2+ years in logistics preferred.
• Previous accounts payable/collections experience preferred.

Responsabilidades

• Ensure timely and precise processing of carrier settlements, including review of documents, tolerance assessments, and tariff evaluations.
• Examine carrier invoices to aid in resolution of payment discrepancies.
• Process carrier QuickPay requests accurately and timely.
• Follow up on outstanding items and payment inquiries with carriers.
• Coordinate with internal teams and carriers to retrieve missing documents and adapt to new systems and processes as needed.

Conocimientos

Logistics knowledge

Microsoft Office

TMS knowledge

Independent worker

Customer service

Organizational skills

Written and verbal communication

Educación

High school diploma or equivalent

Herramientas

TMS software

Excel

ERP systems

Descripción del empleo

The Carrier Settlement Specialist II works closely with brokerage and TMS operations groups, capacity management, and carriers to ensure timely and accurate payment processing. They will also be responsible for working the initial open payable items with carriers including payment discrepancies or other inquires. They will work with leads and managers on specific tasks that are assigned.

Responsibilities

• Ensure timely (within 3 days of support being received) and precise processing of carrier settlements, including review of shipping documents, tolerance assessments, and tariff evaluations.
• Examine carrier invoices to aid in the resolution of payment discrepancies.
• Timely and accurate processing of carrier QuickPay requests.
• Conduct follow-ups on outstanding items, including payment inquiries with carriers.
• Provide prompt and professional response to carrier requests for additional information and monitor shared email mailboxes.
• Work weekly internal/external agings.
• Reconcile and perform carrier related uploads and imports.
• Adapt to and learn new systems and processes as necessary.
• Follow controls and procedures provided by management.
• Identify missing documents and coordinate with relevant departments or carriers for retrieval.
• Perform ad hoc carrier settlement duties as needed
• Utilize checklists to ensure completeness of settlements.

Knowledge, Skills, and Abilities

• Transportation, Logistics, and/or Supply Chain knowledge preferred.
• Working knowledge of Microsoft Office products.
• Knowledge of Logistics Transportation Management Systems preferred.
• Must be able to work independently and function well in team setting.
• Strong internal and external customer service skills.
• Excellent organizational and interpersonal skills.
• Ability to work effectively and collaboratively in a team environment and communicate/work well with others.
• Strong written and verbal communication skills.

Education/Experience

• High school diploma or equivalent required
• 2+ years of accounts payable experience preferred.
• 2+ years in logistics industry preferred.
• Previous experience in accounts payable, collections, credit or similar experience preferred.

Competitive Compensation

We believe in rewarding excellence. Our compensation approach balances market-based salary ranges with individual performance, experience, and tenure ensuring your pay is fair, competitive, and aligned with your growth. The posted range reflects the full pay band for the position. The expected pay range below represents where most candidates are hired, based on experience, skills, and internal equity. Candidates with more extensive or highly relevant experience may be considered toward the higher end of the overall pay band.

• Expected Pay Range: $16.41-$18.05
• Full Pay Range: $16.41-$24.24
• Pay Grade: 4
• 401(k) Match: Build your future with our generous company match.
• Serious Health Condition Pay: Financial protection when it matters most.

Robust Health & Wellness Benefits

Your well-being is our priority. Our full health benefits package is designed to support every aspect of your health—from preventive care to peace of mind:

• Medical, Dental & Vision Insurance
• Telemedicine Access
• Company-Paid Short & Long-Term Disability Coverage
• Health Savings Account (HSA)
• Company-Paid Life Insurance

Time to Recharge

We believe rest fuels results. Our time-off benefits help you maintain balance and bring your best self to work:

• Generous Paid Time Off (PTO)
• Paid Company Holidays
• Time off to Volunteer

Culture-Driven Perks

We’ve created a workplace culture where people feel empowered, supported, and excited to grow. Our corporate perks are designed to elevate your everyday:

• Casual Dress Code: Dress for your day.
• Tuition Reimbursement: Advance your education with financial support.
• Employee Discount Program: Exclusive savings on everyday essentials and more.
• Dependent Care Flexible Spending Account (DFSA)
• Adoption Assistance: Meaningful support for growing families.
• Employee Assistance Program (EAP): Confidential, 24/7 support for life’s challenges.
• Pet Insurance: To protect your furry family members

Covenant Logistics is an Equal Opportunity Employer

Disability/Veteran

VEVRAA Federal Contractor

Equal employment opportunity, including veterans and individuals with disabilities.

PI287657445