Carrier Settlement Specialist I

Covenant Logisitcs; Chattanooga (TN); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

401(k) match

Medical, Dental & Vision Insurance

Paid Time Off

Job summary

Covenant Logistics is seeking a Carrier Settlement Specialist I to coordinate timely processing of carrier settlements, review shipping documents, and resolve payment discrepancies. You will work with brokerage and TMS operations, capacity management, and carriers to ensure accurate payments and respond promptly to carrier inquiries.

Qualifications include 1+ year of accounts payable and logistics experience, strong MS Office proficiency, and the ability to work independently within a team.

Qualifications

• 1+ years accounts payable experience preferred.
• 1+ years in logistics industry preferred.
• Previous experience in accounts payable, collections, credit or similar experience preferred.
• High school diploma or equivalent required.

Responsibilities

• Process carrier settlements promptly and accurately (within 3 days).
• Examine carrier invoices to aid in resolving payment discrepancies.
• Process carrier QuickPay requests timely and accurately.
• Follow up on outstanding items and payment inquiries with carriers.

Skills

MS Office

Logistics knowledge

Communication

Customer service

Teamwork

Independent work

Education

High school diploma or equivalent

Tools

TMS

AP systems

Job description

The Carrier Settlement Specialist I works closely with brokerage and TMS operations groups, capacity management, and carriers to ensure timely and accurate payment processing. They will also be responsible for working the initial open payable items with carriers including payment discrepancies or other inquires. They will work with leads and managers on specific tasks that are assigned.

Responsibilities

• Ensure timely (within 3 days of support being received) and precise processing of carrier settlements, including review of shipping documents, tolerance assessments, and tariff evaluations.
• Examine carrier invoices to aid in the resolution of payment discrepancies.
• Timely and accurate processing of carrier QuickPay requests.
• Conduct follow-ups on outstanding items, including payment inquiries with carriers.
• Provide prompt and professional response to carrier requests for additional information and monitor shared email mailboxes.
• Work weekly internal/external agings.
• Reconcile and perform carrier related uploads and imports.
• Adapt to and learn new systems and processes as necessary.
• Follow controls and procedures provided by management.
• Identify missing documents and coordinate with relevant departments or carriers for retrieval.
• Perform ad hoc carrier settlement duties as needed
• Utilize checklists to ensure completeness of settlements.

Knowledge, Skills, and Abilities

• Transportation, Logistics, and/or Supply Chain knowledge preferred.
• Working knowledge of Microsoft Office products.
• Knowledge of Logistics Transportation Management Systems preferred.
• Must be able to work independently and function well in team setting.
• Strong internal and external customer service skills.
• Excellent organizational and interpersonal skills.
• Ability to work effectively and collaboratively in a team environment and communicate/work well with others.
• Strong written and verbal communication skills.

Education/Experience

• High school diploma or equivalent required
• 1+ years of accounts payable experience preferred.
• 1+ years in logistics industry preferred.
• Previous experience in accounts payable, collections, credit or similar experience preferred.

Competitive Compensation

We believe in rewarding excellence. Our compensation approach balances market-based salary ranges with individual performance, experience, and tenure ensuring your pay is fair, competitive, and aligned with your growth. The posted range reflects the full pay band for the position. The expected pay range below represents where most candidates are hired, based on experience, skills, and internal equity. Candidates with more extensive or highly relevant experience may be considered toward the higher end of the overall pay band.

• Expected Pay Range: $15.69-$16.80
• Full Pay Range: $15.69-$22.04
• Pay Grade: 3
• 401(k) Match: Build your future with our generous company match.
• Serious Health Condition Pay: Financial protection when it matters most.

Robust Health & Wellness Benefits

Your well-being is our priority. Our full health benefits package is designed to support every aspect of your health—from preventive care to peace of mind:

• Medical, Dental & Vision Insurance
• Telemedicine Access
• Company-Paid Short & Long-Term Disability Coverage
• Health Savings Account (HSA)
• Company-Paid Life Insurance

Time to Recharge

We believe rest fuels results. Our time-off benefits help you maintain balance and bring your best self to work:

• Generous Paid Time Off (PTO)
• Paid Company Holidays
• Time off to Volunteer

Culture-Driven Perks

We’ve created a workplace culture where people feel empowered, supported, and excited to grow. Our corporate perks are designed to elevate your everyday:

• Casual Dress Code: Dress for your day.
• Tuition Reimbursement: Advance your education with financial support.
• Employee Discount Program: Exclusive savings on everyday essentials and more.
• Dependent Care Flexible Spending Account (DFSA)
• Adoption Assistance: Meaningful support for growing families.
• Employee Assistance Program (EAP): Confidential, 24/7 support for life’s challenges.
• Pet Insurance: To protect your furry family members

Covenant Logistics is an Equal Opportunity Employer

Disability/Veteran

VEVRAA Federal Contractor

Equal employment opportunity, including veterans and individuals with disabilities.