Carrier Sales Specialist

BackStretch; Ann Arbor (MI); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) match

Generous PTO

Volunteer days

Family leave

Life & disability insurance

Job summary

BackStretch, a transportation and logistics company, is growing rapidly in North America. We’re hiring a Freight Broker in Ann Arbor, MI to source, negotiate, and secure carriers, manage pricing, and support efficient freight movement.

You will cultivate carrier relationships, communicate with customers, schedule pickups, and handle invoicing. Base salary 40,000–45,000 with uncapped commissions and clear career growth.

Qualifications

• Energy and urgency to work in a fast-moving environment.
• Strong negotiation and communication skills.
• Willingness to make cold calls and build relationships.
• Experience in sales, account management, or customer service is a plus.

Responsibilities

• Cultivate strong core carrier relationships while negotiating and securing carriers to move freight.
• Maintain continuous communication with carriers and customers to ensure high-quality freight movement.
• Inform all parties of route changes, delays, or freight concerns as needed.
• Schedule pickup and delivery times, considering weather and traffic factors.
• Follow procedures for loads to ensure shipment integrity and brand.)
• Accurately maintain information in operating systems.
• Research in databases for potential leads; make cold calls to prospects.
• Track back-end billing and invoicing to ensure charges are accurate.

Skills

Negotiation

Communication

Cold calling

Sales experience

Relationship building

Job description

Now is the time to join this transportation and logistics company in massive growth!

Why apply today?

• Room to actually grow — Over 60% of new hires say they joined for the growth, and they’re not wrong. This company genuinely promotes from within, backs it up with real training, and gives you the tools to move up.

• Get rewarded for your effort — Competitive base salary plus an uncapped commission structure means your earning potential isn’t decided for you. How far you go is largely up to you.

• Experience isn’t everything, energy matters — You don't need to have done it all before. If you bring the soft skills, the hustle, and a willingness to learn, this is a place that will meet you where you are and help you figure out the rest.

• A team that moves fast and builds real things — High energy, collaborative environment, and a product that's genuinely leading in the industry. It's the kind of place where you'll actually feel the work matters.

• Excellent benefits plan — medical, dental, vision plans, 401(k) retirement plan with up to 5% company match, Career and Leadership Development Programs, and the list goes on

The company

Bringing together massive carrier capacity, cutting-edge technology, and industry-leading logistics expertise - they are creating more efficient ways for shippers and carriers to move freight across North America, and they're looking for sharp, energetic people to help them do it.

The role

As a Freight Broker, you will source, negotiate, and secure carriers to move available freight in a timely and cost-effective manner. You’ll also work on projects related to handling pricing and capacity for specialized moves. On our team, you’ll have the support to excel at work and the opportunity to build a rewarding career.

What your day-to-day will look like:

• Cultivate strong core carrier relationships while negotiating and securing carriers to move freight

• Maintain continuous communication with carriers and customers to ensure a high-quality freight movement process

• Ensure all parties are informed of route changes, delays, freight concerns or other issues as necessary

• Schedule pickup and delivery appointment times; use discretion and insight when considering all factors affecting timeframe, including weather, traffic, etc.

• Follow established procedures and protocols regarding HVS and HRC loads to ensure the integrity of the shipment and the brand

• Accurately maintain and update information in the company’s operating systems

• Conduct research in available databases for potential leads; make cold calls to prospects

• Track back-end billing and invoicing to ensure that carrier charges are accurate

What you’ll need to excel

We’re looking for someone with energy, drive, and the confidence to jump in and make things happen. This role is perfect for someone who thrives in a fast-moving environment, enjoys building relationships, and is motivated by performance and earning potential.

You’ll do well in this role if you

• Bring high energy and a strong sense of urgency to your work

• Are motivated by money, growth, and results

• Aren’t afraid to pick up the phone, start conversations, and build relationships

• Have strong negotiation and communication skills

• Enjoy solving problems and thinking quickly on your feet

Bonus Points If You Have

• Experience in transportation or logistics

• Experience coordinating over-dimensional or heavy-haul loads

• A background in sales, account management, or customer service

• Proven success negotiating rates, timelines, or customer solutions

The details

• Location: In office, Ann Arbor, MI.

• Schedule: Early morning shifts, with start times ranging from 5AM to 8AM

• Compensation: $40,000-$45,000+ (base plus uncapped commission)

Why join

Benefits include:

• Comprehensive medical, dental, and vision coverage

• 401(k) with up to 5% company match

• Generous PTO, company holidays, volunteer days, and family leave

• Tax-advantaged accounts (HSA, FSA, commuter)

• Tuition reimbursement and adoption assistance

• EAP and company-paid life and disability insurance

Our culture

The team is high-energy and communicates openly, solving problems together. They value collaboration, diverse perspectives, and strong relationships. This is where you'll do your best work.