Carrier Sales Representative - Start Date January 2027

ArcBest; Fayetteville (AR); On-site; USD 21,000 - 34,000; Full time

Job summary

ArcBest is seeking a Carrier Sales Representative to develop and grow relationships with trucking carriers, prospect new partners through calls, and onboard quality carriers to ensure we meet our customers' shipping requirements.

You will collaborate with sales, operations, and account management on a growing team while receiving comprehensive training on our transportation management system and industry practices to build and manage a robust carrier portfolio.

Qualifications

• Bachelor's degree preferred.
• Sales-oriented with a strong work ethic.
• Excellent communication and multitasking abilities.

Responsibilities

• Prospect new carriers through lead generation and cold calling.
• Build relationships with trucking company contacts including dispatchers and drivers.
• Obtain new business, negotiate, and align carriers with customer freight.
• Identify and resolve issues to uphold service commitments.
• Communicate shipment details accurately to drivers and track in TMS.
• Collaborate with customer operations, account management, and customer sales.

Skills

Sales-minded

Strong communication

Multitasking

Detail-oriented

Education

Bachelor's Degree

Tools

Microsoft Office

Job description

The Carrier Sales Representative develops, maintains, and grows relationships between transportation providers (carriers) and ArcBest. This position prospects carriers through phone calls and onboards quality carriers to ensure ArcBest is able to execute according to our customers' shipping requirements. The Carrier Sales Representative is exposed to sales, operations, and account management all while working on a growing team. This position receives extensive training to quickly become comfortable with the technology used, the transportation industry, and how to build and operate carrier portfolios.

Responsibilities

• Prospect new carriers through lead generation, research, and cold calling.
• Build strong relationships with trucking company key contacts including dispatchers and drivers.
• Obtain new business, negotiate, and strategically align your portfolio of carriers with our customers' freight.
• Proactively identify issues and resolve problems to uphold our commitment to service.
• Ensure shipment details are accurately communicated to drivers and tracked in our transportation management system.
• Collaborate cross functionally with customer operations, account management, and customer sales.
• Other duties and projects, as assigned.

Requirements

• Education: Bachelor's Degree, preferred

Computer Skills

• Proficient in Microsoft Office Suite.

Additional Requirements

• Entrepreneurial, sales-minded, and driven entry-level sales representative with a strong work ethic.
• Self-motivated individual with proven issue resolution skills.
• Ability to thrive in a fast-paced environment and meet performance metrics.
• High attention to detail and proven ability to multitask.
• Strong communication and interpersonal skills, both written and verbal.

Competencies

• Accountability
• Accuracy and Attention to Detail
• Core Application Systems
• Managing Multiple Priorities
• Problem Solving
• Relationship Management
• Selling
• Service Excellence

Other Details

• Work Hours: Generally, 8:00 am - 5:00 pm Monday through Friday with occasional irregular hours depending on workload.
• Travel Requirements: Minimal (0%-25%). This position typically requires no travel, with rare travel for training, professional development, or team meetings.
• Compensation: This is an hourly position paid biweekly. Variable compensation is included.

About Us

ArcBest is a multibillion-dollar integrated logistics company that's helped businesses build better supply chains for over a century. With 14,000+ employees across 230 campuses and service centers, we connect owned assets, a broad brokerage network and innovative technology to deliver end-to-end supply chain solutions for customers around the world.