Carrier Sales Representative - Start Date January 2027

ArcBest Corporation; Fayetteville (AR); On-site; USD 21,000 - 34,000; Full time

Job summary

ArcBest Corporation in Fayetteville, AR is seeking a Carrier Sales Representative who will develop and maintain relationships with trucking carriers and ArcBest's customers' shipping requirements. You will prospect carriers, onboard quality partners, and support sales, operations, and account management on a growing team.

Training is provided to quickly become proficient with our technology, transportation industry, and carrier portfolio management.

Qualifications

• Basic bachelor's degree or higher preferred.
• Strong written and verbal communication skills.
• Proactive, self-motivated with a customer-centric approach.

Responsibilities

• Prospect new carriers through lead generation, research, and cold calling.
• Build strong relationships with trucking company key contacts including dispatchers and drivers.
• Obtain new business, negotiate, and strategically align your portfolio of carriers with our customers' freight.
• Proactively identify issues and resolve problems to uphold our commitment to service.
• Ensure shipment details are accurately communicated to drivers and tracked in our transportation management system.
• Collaborate cross functionally with customer operations, account management, and customer sales.
• Other duties and projects, as assigned.

Skills

Sales mindset

Strong communication

Relationship management

Problem solving

Attention to detail

Multitasking

Education

Bachelor's degree

Tools

Microsoft Office Suite

Job description

Summary

Company: ArcBest

Location: Fayetteville, AR

Workspace: On-Campus

Pay Type: Hourly, Full-Time

Job ID: 29911

Job Description

The Carrier Sales Representative develops, maintains, and grows relationships between transportation providers (carriers) and ArcBest. This position prospects carriers through phone calls and onboards quality carriers to ensure ArcBest is able to execute according to our customers' shipping requirements. The Carrier Sales Representative is exposed to sales, operations, and account management all while working on a growing team. This position receives extensive training to quickly become comfortable with the technology used, the transportation industry, and how to build and operate carrier portfolios.

Responsibilities

• Prospect new carriers through lead generation, research, and cold calling.
• Build strong relationships with trucking company key contacts including dispatchers and drivers.
• Obtain new business, negotiate, and strategically align your portfolio of carriers with our customers' freight.
• Proactively identify issues and resolve problems to uphold our commitment to service.
• Ensure shipment details are accurately communicated to drivers and tracked in our transportation management system.
• Collaborate cross functionally with customer operations, account management, and customer sales.
• Other duties and projects, as assigned.

Requirements

Education:

• Bachelor's Degree, preferred

Computer Skills:

• Proficient in Microsoft Office Suite.

Additional Requirements:

• Entrepreneurial, sales-minded, and driven entry-level sales representative with a strong work ethic.
• Self-motivated individual with proven issue resolution skills.
• Ability to thrive in a fast-paced environment and meet performance metrics.
• High attention to detail and proven ability to multitask.
• Strong communication and interpersonal skills, both written and verbal.

Competencies:

• Accountability
• Accuracy and Attention to Detail
• Core Application Systems
• Managing Multiple Priorities
• Problem Solving
• Relationship Management
• Selling
• Service Excellence

Other Details

Work Hours:

• Generally, 8:00 am - 5:00 pm Monday through Friday with occasional irregular hours depending on workload.

Travel Requirements:

• Minimal (0%-25%) This position typically requires no travel, with rare travel for training, professional development, or team meetings.

Compensation:

• This is an hourly position paid biweekly.
• Variable compensation is included.

About Us

ArcBest is a multibillion-dollar integrated logistics company that's helped businesses build better supply chains for over a century. With 14,000+ employees across 230 campuses and service centers, we connect owned assets, a broad brokerage network and innovative technology to deliver end-to-end supply chain solutions for customers around the world.