Carrier Manager

Stutsman Logistics; Cedar Rapids (IA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Healthcare

401k & Profit Sharing

Paid Time Off

Tuition Reimbursement

Flexible Spending Accounts

Job summary

Stutsman Logistics, Inc. is seeking a Carrier Manager to work on-site in Cedar Rapids, Iowa. You will handle carrier selection, performance evaluations, and ongoing development to support revenue growth across multiple industries.

Responsibilities include daily data entry, carrier negotiation, and ensuring timely, accurate communications with partners while maintaining organized documentation and driving fleet efficiency.

Qualifications

• Experience in carrier management and freight operations.
• Strong focus on customer service and communication.
• Ability to manage time and analyze carrier performance.

Responsibilities

• Oversee daily carrier data entry, load updates, and handoffs for load success.
• Source reliable carriers meeting customer requirements and negotiate rates.
• Coordinate with carriers for equipment and service needs.
• Utilize systems and processes to improve throughput and carrier relationships.
• Maintain organized files and data to anticipate roadblocks and delays.
• Plan work efficiently with time management and documentation.
• Identify alternatives to ensure timely task completion and better margins.

Skills

Carrier management

Customer service

Communication skills

Time management

Analytical skills

Education

High school diploma

College education preferred

Tools

McLeod software

Job description

Stutsman Logistics, Inc. is hiring for a talented and motivated Carrier Manager to be on-site, daily at our Cedar Rapids, Iowa location.

Who We Are

We’re a family-owned business, rooted in service and backed by 90 years of transportation expertise. Our Midwest roots run deep but our team members can be found throughout the U.S. serving a variety of industries including agriculture, automotive, electronics, freight forwarders, food grade, packaging, and retail. We are an organization that is committed to giving back to the communities we serve, celebrating our employees in their successes, dedication to our company values, and enabling further education for career advancement. Regardless if you’re a customer, carrier, or employee, you can expect a partnership rooted in honesty and a commitment to serve that honors our founder’s legacy. We’re setting the bar higher today, tomorrow and into the future.

About The Job

As a Carrier Manager, you will participate in department processes such as the selections, qualifications, and performance evaluation of carriers on an ongoing basis. This role provides you the opportunity to utilize your skills to develop transportation solutions in conjunction with carriers that play an integral part in generating revenue opportunities for the overall success of the business.

Responsibilities

• Complete daily position processes such as entry and update of load data, check calls, carrier communication, and proper handoff for load success
• Procure reliable carriers that meet customer load requirements to move freight while utilizing negotiation tactics to obtain the best rates and services
• Ensure proper execution on freight by communicating equipment, service, and other requirements to carriers
• Utilize computer systems, standard processes, and company programs to increase throughput and strengthen carrier relationships
• Maintain well-organized materials, files, and system data that allows work to be broken down into logical steps to help better anticipate and eliminate roadblocks and delays
• Conduct work efficiently using time-management skills to quickly accomplish tasks in their allotted time, making sure that work is completed in its entirety with follow-up plans and necessary documentation
• Ability to problem solve and determine alternative solutions when necessary, allowing for prompt completion of work
• Continually strive to deliver on results by maximizing load count and margin

Requirements

• Must have prior experience in or knowledge of freight brokerage including but not limited to van, flatbed, refrigerate, intermodal, and/or bulk commodities
• High school diploma required; college education and/or equivalent in relevant work experience is preferred
• Experience with McLeod is preferred, but not required
• Proven ability to provide excellent customer service using both written and verbal communication skills
• Exceptional time management and personal organization abilities
• Ability to take initiative and have a solution-oriented mindset using analytical skills in the event of discrepancy
• Commitment to personal and organization growth and goals
• Strong attention to detail that can be seen by a high level of accuracy through work
• Ability to professionally interact and collaborate with others in a team-oriented environment
• Existing carrier base a plus
• Must be able to pass pre-employment drug screen and background investigation

Benefits

We offer a wide range of employee benefits along with competitive compensation, opportunities for career development, and a dynamic work environment.

• Affordable healthcare coverage for you and your family, including Health, Dental, Vision, and Life Insurance
• Health Savings Accounts and Flexible Spending Accounts
• Employee Assistance Program
• Long-Term Disability, Short-Term Disability, Basic Life Insurance & Voluntary Life Insurance
• Group Accident, Hospital Indemnity, Cancer, and Critical Illness coverage
• Casual dress, with company provided stipend for logo wear
• Tuition Reimbursement Program, including training and seminars for professional development
• 401K Retirement Plan & Profit Sharing
• Bereavement Policy
• Employee Recognition Program, including peer nominated awards and company provided lunches
• Paid Time Off, including vacation & sick time, paid holidays, jury duty PTO, and paid time to volunteer in your community

Stutsman Logistics, Inc. is an Equal Opportunity Employer and is committed to providing all qualified candidates an equal chance to gain employment, free of discrimination and harassment.