Carrier Compliance Manager

System One; Kansas City (MO); Hybrid; USD 90,000 - 110,000; Full time

Job summary

System One seeks a Carrier Compliance Manager to lead the team responsible for qualifying, onboarding, monitoring, and maintaining a safe, reliable carrier network. You will ensure regulatory, insurance, and operational requirements before moving customer shipments.

You will oversee vetting, onboarding, and ongoing monitoring, working with platforms like Highway, FMCSA data sources, and internal teams to prevent fraud and ensure compliance.

Qualifications

• Bachelor's degree in Logistics, Supply Chain, Business, or related field preferred.
• 3+ years in logistics, freight brokerage, or transportation.
• Experience leading a team or managing a compliance process end-to-end.
• 2+ years of people leadership preferred.
• Strong carrier compliance, fraud prevention, FMCSA regulations, onboarding best practices.
• Experience with carrier monitoring and vetting platforms such as Highway.

Responsibilities

• Lead, coach, and develop the carrier compliance team, setting clear goals and service levels.
• Own the carrier vetting and onboarding process from first contact through approval.
• Manage and optimize carrier vetting platforms such as Highway, including rule sets, alerts, and integrations with the transportation management system (TMS).
• Verify carrier authority, insurance, safety ratings, and identity through the FMCSA, Highway, and other data sources.
• Monitor the active carrier network for changes in authority, insurance, safety scores, or ownership and act quickly on red flags.
• Verify carrier banking and remit-to changes to prevent payment fraud.
• Manage carrier suspensions and deactivations when compliance or fraud concerns arise.
• Investigate fraudulent activity such as stolen loads, cargo theft, double brokering, and identity theft.
• Partner with law enforcement, private investigators, insurance providers, and internal teams to recover freight and build cases.
• Write, maintain, and enforce carrier qualification policies and procedures.
• Track and report compliance metrics such as onboarding volume, approval times, rejection reasons, and fraud attempts prevented.
• Serve as the subject matter expert for carrier compliance questions across operations, carrier sales, and internal stakeholder groups.
• Stay current on FMCSA rule changes, industry fraud trends, and best practices, updating processes accordingly.
• Develop the long-term strategy for the compliance function, including staffing, process improvements, technology, and scalability initiatives.
• Participate in special projects and perform other duties as assigned

Skills

Carrier compliance

Fraud prevention

FMCSA regulations

Onboarding process

Education

Bachelor's degree in Logistics or related field

Tools

Highway platform

Job description

Job Title: Carrier Compliance Manager
Location: Kansas City, Missouri
Type: Direct Hire
Compensation: $90,000 - $110,000
Work Model: Hybrid
Hours: 40 hours per week

Overview

Join a leading national third-party logistics (3PL) provider as a Carrier Compliance Manager, where you'll lead the team responsible for qualifying, onboarding, monitoring, and maintaining a safe, reliable carrier network. This role plays a critical part in protecting freight, preventing fraud, and ensuring carrier partners meet all regulatory, insurance, and operational requirements before moving customer shipments.

Responsibilities

• Lead, coach, and develop the carrier compliance team, setting clear goals and service levels
• Own the carrier vetting and onboarding process from first contact through approval
• Manage and optimize carrier vetting platforms such as Highway, including rule sets, alerts, and integrations with the transportation management system (TMS)
• Verify carrier authority, insurance, safety ratings, and identity through the FMCSA, Highway, and other data sources
• Monitor the active carrier network for changes in authority, insurance, safety scores, or ownership and act quickly on red flags
• Verify carrier banking and remit-to changes to prevent payment fraud
• Manage carrier suspensions and deactivations when compliance or fraud concerns arise
• Investigate fraudulent activity such as stolen loads, cargo theft, double brokering, and identity theft
• Partner with law enforcement, private investigators, insurance providers, and internal teams to recover freight and build cases
• Write, maintain, and enforce carrier qualification policies and procedures
• Track and report compliance metrics such as onboarding volume, approval times, rejection reasons, and fraud attempts prevented
• Serve as the subject matter expert for carrier compliance questions across operations, carrier sales, and internal stakeholder groups
• Stay current on FMCSA rule changes, industry fraud trends, and best practices, updating processes accordingly
• Develop the long-term strategy for the compliance function, including staffing, process improvements, technology, and scalability initiatives
• Participate in special projects and perform other duties as assigned

Requirements

• High school diploma or equivalent required; Bachelor's degree in Logistics, Supply Chain, Business, or a related field preferred
• 3+ years of experience in logistics, freight brokerage, transportation, or a related industry
• Experience leading a team or owning a compliance-related process from end to end
• 2+ years of people leadership experience preferred
• Strong understanding of carrier compliance, fraud prevention, FMCSA regulations, and carrier onboarding best practices
• Experience with carrier monitoring and vetting platforms such as Highway preferred

About the Opportunity

This is an opportunity to join a well-established, financially stable national logistics organization with a strong reputation in the transportation industry. The company offers a collaborative culture, long employee tenure, continued growth opportunities, and a commitment to operational excellence.

System One, and its subsidiaries including Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.