Carolinas Mexican Food FOH Shift Manager

Carolina's Mexican Food, Inc.; Mesa (AZ); On-site; USD 20,939 - 22,041; Full time

Benefits offered by this job

Holiday Pay

401(k)

401(k) matching

Free food & snacks

Health insurance

Paid time off

Vision insurance

Job summary

A dining establishment in Mesa seeks an experienced FOH Shift Manager to oversee daily operations and ensure exceptional guest experiences. The ideal candidate will lead the team with integrity, manage restaurant operations, and assist in financial goals. Must have strong leadership skills, food and beverage knowledge, and be able to handle flexible schedules. Compensation ranges from $15.20 to $16.00 per hour.

Qualifications

• Proven ability to train teams and lead effectively.
• Extensive knowledge and interest in food and beverage.
• Excellent communication skills for building relationships.
• Ability to work flexible schedules and stand for long periods.

Responsibilities

• Manage daily restaurant operations to ensure high service standards.
• Lead and develop restaurant staff, conducting hiring and training.
• Ensure exceptional guest service and resolve feedback promptly.
• Assist in financial management to meet budgeted goals.
• Ensure compliance with health and safety regulations.

Skills

Leadership skills

Interpersonal skills

Problem-solving abilities

Job description

Full Time • Carolina's Mexican Food - Mesa

• Holiday Pay
• 401(k)
• 401(k) matching
• Free food & snacks
• Health insurance
• Paid time off
• Vision insurance

Position Overview

We are seeking an experienced FOH Shift Manager to oversee the daily operations of our dining establishment. The successful candidate will be responsible for ensuring operational excellence, providing outstanding guest experiences, and leading our team with integrity and enthusiasm. This role demands a hands‑on approach to leadership and a deep commitment to the art of hospitality.

Key Responsibilities

• Operational Leadership: Manage daily restaurant operations, ensuring smooth service and high standards of quality and cleanliness. Oversee opening and closing procedures, including pre‑shift preparations and end‑of‑day financial reconciliations.
• Team Management and Development: Lead, motivate, and manage both hourly and management staff, fostering a culture of teamwork and respect. Conduct hiring, training, and performance evaluations to develop a high‑performing team.
• Guest Experience: Ensure all guests receive exceptional service. Respond promptly and effectively to guest feedback and ensure the resolution of any issues to maintain high customer satisfaction.
• Financial Management: Assist the General Manager in meeting financial objectives, managing costs, and driving sales to achieve or exceed budgeted goals.
• Compliance and Safety: Ensure the restaurant complies with all local, state, and federal regulations concerning health, safety, and labor requirements.

Qualifications

• Strong leadership skills with proven ability to train teams and lead effectively.
• Extensive knowledge and interest in food and beverage.
• Excellent interpersonal and communication skills, capable of building strong relationships with guests, staff, and vendors.
• Ability to work a flexible schedule, including early mornings, late nights, weekends, and holidays, at multiple locations as needed.
• Physical ability to stand for extended periods and lift up to 50 pounds as required.
• Demonstrated problem‑solving abilities, with a keen attention to detail and the ability to handle multiple tasks simultaneously.

Compensation: $15.20 - $16.00 per hour