Cargo Warehouse Supervisor: Lead, Train & Optimize Ops

Dnata; Dallas (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

dnata is seeking a Cargo Warehouse Supervisor to oversee daily operations, ensuring safe, secure, and compliant handling of cargo for airline customers. You will supervise warehouse staff, allocate tasks, monitor performance, and drive on-time service.

This role requires at least three years in air cargo or warehouse ops, leadership ability, strong safety and regulatory knowledge, and the capacity to coach and develop a high-performing team across rotating shifts.

Qualifications

• Minimum three (3) years of experience in air cargo handling, warehouse operations, logistics, or a related environment.
• Previous supervisory or team leadership experience preferred.
• Working knowledge of international air cargo handling procedures, warehouse operations, and regulatory requirements.
• Demonstrated ability to lead teams, resolve operational issues, and make independent decisions in a fast-paced operational environment.
• Strong leadership, communication, interpersonal, and employee coaching skills.
• Ability to prioritize tasks, manage competing operational demands, and effectively allocate resources.

Responsibilities

• Supervise daily warehouse operations during assigned shifts to ensure safe, secure, and accurate handling of cargo.
• Assign, prioritize, and direct daily work activities to ensure adequate staffing and efficient performance.
• Oversee cargo acceptance, storage, build-up, breakdown, and movement in accordance with requirements.
• Lead, coach, motivate, and support warehouse personnel to promote productivity and compliance.
• Conduct employee briefings, provide on-the-job training, monitor performance, and support development initiatives.
• Monitor productivity, workforce utilization, and service performance; take corrective action as needed.
• Investigate, document, and resolve cargo discrepancies, damages, shortages, or service failures promptly.
• Conduct safety observations and promote compliance with safety programs and regulations.
• Ensure compliance with safety, security, customs, TSA, CBP, FAA, USDA, airline, and company requirements.
• Coordinate effectively with airlines, freight forwarders, government agencies, customers, and internal stakeholders.

Skills

Warehouse leadership

Safety compliance

Team coaching

Operational analytics

Communication

Job description

dnata is seeking a Cargo Warehouse Supervisor to oversee daily operations, ensuring safe, secure, and compliant handling of cargo for airline customers. You will supervise warehouse staff, allocate tasks, monitor performance, and drive on-time service.

This role requires at least three years in air cargo or warehouse ops, leadership ability, strong safety and regulatory knowledge, and the capacity to coach and develop a high-performing team across rotating shifts.