Cargo Office Agent – Airport Logistics & Data Entry

The Facilities Group; Honolulu (HI); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Free Parking

Weekly pay

Paid training

Growth opportunities

Job summary

The Facilities Group in Honolulu is seeking a Cargo Office Agent to support the cargo office with documentation, data entry, and coordinating with warehouse teams and airline partners.

This role requires attention to detail, ability to handle fast-paced tasks, and flexibility to work various shifts at the Daniel K. Inouye International Airport. Prior cargo or office experience is preferred.

Qualifications

• High school diploma or GED is required.
• Prior cargo, airline, logistics, or office experience preferred.
• Ability to work flexible shifts including nights, weekends, and holidays.
• Ability to obtain AOA Badge, CBP Clearance, and USPS Mail Certification.
• Strong attention to detail and good organizational skills.

Responsibilities

• Prepare, review, and process cargo documentation including airway bills, manifests, delivery orders, and billing paperwork.
• Enter and maintain cargo shipment data in company and airline computer systems with a high level of accuracy.
• Coordinate inbound and outbound cargo activities with warehouse staff, drivers, airline representatives, and customers.
• Respond to customer, airline, and internal inquiries regarding cargo status, delays, discrepancies, and releases.
• Verify cargo details such as weight, piece count, special handling requirements, and customs status.
• Ensure compliance with TSA, FAA, airline, and company regulations and procedures.
• Assist in resolving documentation errors, shortages, damage reports, and other operational issues.
• Maintain organized records and files in accordance with retention and audit requirements.
• Perform clerical tasks such as answering phones, emails, scanning documents, and preparing daily reports.
• Support supervisors and managers with administrative and operational needs as required.
• Perform other duties as assigned within the scope of the position and union agreement.
• May be required to assist with warehouse duties including building or breaking down freight.

Skills

Detail oriented

Customer service

Communication

Flexible shifts

Data entry

Computer literacy

Education

High school diploma or GED

Tools

Office software

Job description

The Facilities Group in Honolulu is seeking a Cargo Office Agent to support the cargo office with documentation, data entry, and coordinating with warehouse teams and airline partners.

This role requires attention to detail, ability to handle fast-paced tasks, and flexibility to work various shifts at the Daniel K. Inouye International Airport. Prior cargo or office experience is preferred.