Cargo Director - Luxaviation One

Uloop Inc.; Miami (FL); On-site; USD 120,000 - 150,000; Full time

Job summary

Uloop Inc. is seeking a Cargo Director to establish and lead its new Cargo Division. This role involves strategic leadership in a fast-paced cargo environment, focusing on business development and operational efficiency.

The ideal candidate will have expertise in managing client relationships and significant experience in negotiation and performance management, ensuring the division becomes a key growth pillar for the organization.

Qualifications

• Visionary leader, able to structure a new business and manage high-performing teams.
• Experience in identifying opportunities and acquiring new clients.
• Skilled in high-stakes negotiations with major accounts.
• Business-oriented mindset with a focus on monitoring KPIs.

Responsibilities

• Define the annual Cargo Division budget in coordination with top management.
• Maintain close relationships with strategic clients and their logistics teams.
• Assess feasibility of transport requests considering multiple requirements.
• Lead proactive prospecting strategies in high-potential markets.
• Recruit and lead the US Cargo team, fostering operational excellence.

Skills

Strategic leadership and management

Commercial excellence and business development

Negotiation and key account management

Performance management and results-driven mindset

Emotional intelligence and listening skills

Entrepreneurial spirit and proactivity

Adaptability and operational commitment

Job description

Overview

Luxaviation One, part of the Luxaviation Group and a global leader in business aviation, is expanding its services with the creation of a Cargo Division. We are looking for a Cargo Director to lead and structure this new strategic activity. Reporting directly to the Managing Director – USA, this position is aimed at an experienced professional with an entrepreneurial mindset, capable of handling complex assignments and interacting with a demanding international clientele. In close collaboration with executive management, the Cargo Director will design, launch, and develop the division, aiming to make it a key growth pillar for the Group.

Required Skills and Qualities

• Strategic leadership and management – Visionary and unifying, able to structure a new business, recruit and lead a high‑performing team, and mobilise it around ambitious objectives in an international and competitive environment.
• Commercial excellence and business development – Proven experience in identifying opportunities, building differentiating offers, and acquiring new clients.
• Negotiation and key account management – Skilled in high‑stakes negotiations with major accounts, freight forwarders, cargo operators, airlines, and logistics partners.
• Performance management and results‑driven mindset – Business‑oriented, sets ambitious objectives, monitors KPIs closely, and implements necessary actions to ensure profitability and growth.
• Emotional intelligence and listening skills – Able to unite teams and establish trust with stakeholders; comfortable in multicultural environments and managing complex human relations.
• Entrepreneurial spirit and proactivity – Autonomous, solution‑oriented, and motivated to create and grow a high‑potential activity with an innovative and differentiating approach.
• Adaptability and operational commitment – Agile, responsive, and available to make decisions on the ground as needed, in a fast‑paced cargo environment.

Key Responsibilities

• Budget planning and monitoring
  • Define the annual Cargo Division budget in coordination with the Managing Director – USA, CEO and Group Finance.
  • Forecast revenues, margins and expenses (operations, sales, HR, marketing). Monitor profitability, analyse deviations and adjust actions accordingly.
  • Identify cost optimisation and revenue‑maximising levers while maintaining high service levels.
  • Ensure proper allocation of financial resources according to strategic priorities.
• Client portfolio management and retention
  • Maintain close relationships with strategic clients and their logistics teams.
  • Attend key operational events (cargo departures/arrivals) when relevant.
  • Identify client‑specific needs and propose tailored solutions, including full‑chain logistics.
  • Implement client satisfaction and retention strategies aligned with the Group's service standards.
• Cargo operations management
  • Assess feasibility of transport requests considering technical, customs and operational requirements.
  • Build custom commercial offers leveraging Group capabilities and a network of qualified operators.
  • Coordinate with operator operations departments to ensure timely and compliant execution.
  • Conduct commercial negotiations with clients and contractual negotiations with suppliers (cargo airlines, handling agents, forwarders, etc.).
  • Oversee all operational steps: quotations, contracts, tracking, team briefing, post‑delivery follow‑up.
  • Ensure service quality, punctuality and compliance, especially for high‑value or sensitive clients.
• Business development and growth
  • Identify and target high‑potential market segments (specific goods, strategic industries, international logistics corridors).
  • Lead proactive prospecting strategies (direct clients, forwarders, e‑commerce, pharma, etc.).
  • Manage and monitor the sales pipeline with clear revenue and market share growth targets.
  • Enhance Luxaviation Cargo's international visibility and develop long‑term client relationships based on recommendation, quality and responsiveness.
  • Promote complementary Group services (concierge, VIP charter, group charter, special aviation) when relevant.
• Team management and structuring
  • Recruit and lead the US Cargo team.
  • Implement internal processes for smooth division operations: commercial flows, operations, sales administration, reporting.
  • Define and implement ongoing training (products, processes, CRM tools, freight regulations) and ensure skill development.
  • Foster a culture of operational excellence, autonomy and engagement.
• Performance monitoring and strategic reporting
  • Collaborate closely with the Managing Director – USA to track KPIs and identify improvement opportunities.
  • Identify strengths and areas for improvement in client relations, timelines, profitability and operational responsiveness.
  • Implement reporting tools for sales, margins, client satisfaction and business development.
• International representation
  • Attend professional trade shows and industry events (aviation, logistics, supply chain) in the US and abroad.
  • Represent the Cargo Division with institutions, clients, partners and specialised media, upholding the Group's image and standards.
• Actively contribute to Luxaviation One's visibility by positioning the division as an innovative, responsive and premium player in air cargo.