Cargo Claims Specialist (Remote)

Trinity Logistics; United States; Remote; USD 52,000 - 78,000; Full time

Benefits offered by this job

401(k) with match

Medical, dental, vision

Job summary

Trinity Logistics is seeking a Cargo Claims Specialist to handle in-house cargo claims, work toward practical resolutions, and protect Trinity’s assets. Remote work is welcomed, with the role focusing on investigations, coordination, and service excellence for customers and carriers.

You’ll be the go-to claims expert, balancing independent work with a supportive team to deliver timely, accurate outcomes while upholding Trinity’s service-driven culture.

Qualifications

• Minimum 2 years in-house claims processing experience.
• Must multitask and stay detail oriented.
• Excellent time management and organizational skills.
• Strong interpersonal and customer service abilities.
• Proactive problem solving and inquisitive mindset.
• Proficient in Microsoft Office (Excel/PowerPoint).

Responsibilities

• Process cargo claims and provide solutions for clients and carriers.
• Serve as the in-house expert on claims for Trinity’s customers and carriers.
• Collaborate with teams while also operating independently on assigned claims.

Skills

Two years claims processing

Multitasking

Detail oriented

Interpersonal skills

Customer service

Time management

Problem solving

Inquisitive

Tools

Excel

PowerPoint

Job description

A Day in the Life: Cargo Claims Specialist

Trinity Logistics is looking for an inquisitive, no-nonsense individual with a minimum of 2 years claims experience to thrive in our Cargo Claims Specialist role! Something to make this opportunity even more exciting is we are open to this being a remote position! This role is going to require someone who enjoys getting to the bottom of things while handling the process with the poise and patience that represents Trinity’s service-driven culture! This position is essential for protecting Trinity’s assets and best interest! Your day to day will involve processing claims, providing solutions along the way, and being the in-house expert on all things claims for Trinity’s customers and carriers! You will have a reliable team to bounce solutions off but will have the freedom to operate individually on your assigned claims; the best of both worlds!

Essential Skillsets: Is this You?

• Minimum of 2 years In-House Claims Processing Experience


• Multitasker


• Detail-Oriented


• Interpersonal Relationship Building


• Top Notch Customer Service


• Excellent Time Management Skills


• Problem Solver


• Inquisitive

Job Requirements: Is This You?

• Two years claims and operational logistics experience highly preferred.


• Positive and friendly attitude, demonstrated ability to gain cooperation from across various departments and Team Members .


• Attention to detail. In our role the small facts and notes matter, and this is imperative to the success of the candidate.


• Strong communication skills which will translate into a pleasant and professional demeanor on the phone as well as in emails.


• Proven planning and organizational abilities


• Goal oriented, always willing to seek knowledge and improve upon skills in order to drive new ideas.


• Must be proficient in Microsoft Office applications such as Excel and PowerPoint.


• Commitment to living the Trinity Guiding Values.

Your Future with Trinity: Are We What You’re Looking For?

• Laid-back working attire – who doesn’t love wearing jeans to work?


• Ample benefit package options- including medical, dental, and vision, a wellness program, tuition reimbursement, discount programs


• 401(k) with a 100% match up to 6%


• FUN team building activities


• Generous PTO offering


• Strong focus on internal advancement and promotion from within


• Trinity Foundation- constant opportunities to give back to the community

EEO STATEMENT: Trinity Logistics, Inc. is an Equal Opportunity employer. All Team Members and applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or any status which is protected by state or federal law.