CareScout Sales & Operations Intern – Summer 2027

Genworth Financial, Inc.; Richmond (VA); Hybrid; USD 28,000 - 30,000; Part time

Job summary

CareScout, a CareScout is a subsidiary of Genworth, seeks a Sales & Operations Intern for Summer 2027. This hybrid role located in Richmond, VA supports field team outreach and administrative initiatives that back national sales efforts.

During 10–12 weeks, you will organize CRM tools, assist with onboarding, document workflows, and help with market research and provider recruitment. Strong communication and detail orientation are essential.

Qualifications

• Pursuing or holding a related Bachelor's degree.
• Strong written and verbal communication skills.
• Familiarity with CRM tools and sales processes.

Responsibilities

• Coordinate communications with Field Team Partners and network contacts.
• Maintain and update CRM, outreach trackers, and onboarding documents.
• Document workflows to streamline provider growth and sales conversion.
• Attend team meetings and take notes for follow-ups.
• Conduct light market research to support recruitment and regional expansion.

Skills

Communication skills

Sales mindset

Multitasking

Detail-oriented

Team collaboration

Education

Bachelor’s Degree in Business Administration or Management, Sales, Marketing, Economics, or related field

Tools

CRM tools

Microsoft Office

Excel

Job description

Join us on a mission to simplify and dignify the aging experience. We are the children, siblings, neighbors, and friends of those navigating the fragmented and confusing system of long-term care. Our team is ferociously curious and relentless in our pursuit of a better system – and we are deeply committed to a sense of belonging for all, in all phases of life.We’re creating a new experience for care seekers and their families—bringing together long-term care options, non-healthcare resources, education, and human support into one place. We work hard, we have fun, we care about each other, and we share the mission. If this sounds like a place where you could thrive, join us!CareScout is a wholly owned subsidiary of Genworth Financial, Inc., a Fortune 1000 provider of products, services, and solutions that help families address the financial challenges of aging.Position TitleCareScout Sales & Operations Intern – Summer 2027Position LocationThis position is available to hybrid applicants residing in Richmond, Virginia.Your RoleAt CareScout, we welcome your curiosity, communication skills, and sales mindset. During your 10-to-12 weeks as a Sales & Operations Intern, you’ll support our growing Field Team Network by assisting with outreach and administrative initiatives that directly support our national sales efforts.What You Will Be DoingSupporting sales operations by coordinating communications with Field Team Partners and provider network contactsOrganizing and updating CRM (Client Relationship Management) tools, outreach trackers, and provider onboarding documentationObserving and documenting team workflows to identify ways to streamline processes that support provider growth and sales conversionParticipating in team meetings and taking detailed notes to support follow-up activities and project planningConducting light market research or outreach to support provider recruitment and regional expansionContributing to quality reviews of customer and provider interactions to ensure a best-in-class experienceAssisting with ad hoc projects aligned to sales operations, network development, or your growth goalsMust Have / What You BringCurrently pursuing a Bachelor’s Degree in Business Administration or Management, Sales, Marketing, Economics, or other relatedAvailability to work up to 40 hours per week during the summerProficient in Microsoft Office and Excel; comfortable managing digital tools and multitaskingClear, professional written and verbal communication skillsEnergetic, reliable, detail-oriented, and results-driven with a passion for people and processWhy Work at CareScoutWe have a real impact on the lives of families navigating long-term careWe contribute to a mission-driven team in a fast-growing, future-focused space working on challenging and rewarding projectsWe give back to the communities where we live and workThis role is not eligible for employment visa sponsorship.National Range: $20.00-$22.00/hourDisclaimer: This role is aligned to a national market-based pay range. Actual compensation will vary based on geographic location, experience, skills, and other job-related factors. In addition to base salary, this role is eligible to participate in a bonus incentive plan. Incentive compensation is based on individual and company performance and is not guaranteed.