Caregiver Scheduling Specialist

Amana Care; Lincoln (NE); On-site; USD 42,000 - 56,000; Full time

Job summary

AmanaCare, located in Lincoln, NE, is seeking a Scheduling Manager to coordinate and maintain caregiver schedules, ensuring quality service delivery to clients in our community.

The role involves matching caregivers to clients based on availability and needs, communicating changes promptly, and maintaining accurate records. Strong organizational, communication, and problem-solving skills are essential to support our compassionate in-home care team.

Qualifications

• Organizational skills and attention to detail.
• Effective verbal and written communication.
• Ability to problem-solve and multi-task.
• Superior phone etiquette and professional interaction.
• Knowledge of general care for the elderly and disabled or recovering persons.
• Proficiency with computer systems and the ability to learn new software quickly.

Responsibilities

• Coordinate and manage daily schedules for caregivers and clients.
• Match caregivers with clients based on availability, skills, and preferences.
• Communicate schedule changes promptly to staff and clients.
• Maintain accurate and up-to-date records in the scheduling system.
• Work closely with the care management team to ensure client needs are met.
• Monitor and address scheduling conflicts, call-offs, and last-minute changes.
• Provide excellent customer service to clients, caregivers, and families.

Job description

AmanaCare, located in Lincoln, NE, is seeking a Scheduling Manager to coordinate and maintain caregiver schedules, ensuring quality service delivery to clients in our community.

The role involves matching caregivers to clients based on availability and needs, communicating changes promptly, and maintaining accurate records. Strong organizational, communication, and problem-solving skills are essential to support our compassionate in-home care team.