Caregiver Scheduling Coordinator

Amana Care; Lincoln (NE); On-site; USD 42,000 - 56,000; Full time

Job summary

AmanaCare, located in Lincoln, NE, is seeking a Scheduling Manager to coordinate and maintain caregiver schedules, ensuring quality service delivery to clients in our community.

The role involves matching caregivers to clients based on availability and needs, communicating changes promptly, and maintaining accurate records. Strong organizational, communication, and problem-solving skills are essential to support our compassionate in-home care team.

Qualifications

• Organizational skills and attention to detail.
• Effective verbal and written communication.
• Ability to problem-solve and multi-task.
• Superior phone etiquette and professional interaction.
• Knowledge of general care for the elderly and disabled or recovering persons.
• Proficiency with computer systems and the ability to learn new software quickly.

Responsibilities

• Coordinate and manage daily schedules for caregivers and clients.
• Match caregivers with clients based on availability, skills, and preferences.
• Communicate schedule changes promptly to staff and clients.
• Maintain accurate and up-to-date records in the scheduling system.
• Work closely with the care management team to ensure client needs are met.
• Monitor and address scheduling conflicts, call-offs, and last-minute changes.
• Provide excellent customer service to clients, caregivers, and families.

Job description

Description

Do you have strong organizational and communication skills? Do you enjoy building relationships and serving others with compassion?

At AmanaCare, we provide faithful, personalized in-home assistance to seniors and disabled or recovering persons. We are seeking a scheduling manager in the Lincoln area. This position would be responsible for coordinating and maintaining caregiver schedules to ensure quality service delivery to our clients.

Responsibilities include:

• Coordinate and manage daily schedules for caregivers and clients.
• Match caregivers with clients based on availability, skills, and preferences.
• Communicate schedule changes promptly to staff and clients.
• Maintain accurate and up-to-date records in the scheduling system.
• Work closely with the care management team to ensure client needs are met.
• Monitor and address scheduling conflicts, call-offs, and last-minute changes.
• Provide excellent customer service to clients, caregivers, and families.

Experience/Skills:

• Organizational skills and attention to detail.
• Effective verbal and written communication.
• Ability to problem-solve and multi-task.
• Superior phone etiquette and the ability to interact professionally with a diverse group of individuals.
• Knowledge of general care for the elderly and disabled or recovering persons.
• Proficiency with computer systems and an ability to learn new software quickly.

About us:

Why AmanaCare?

The word Amana means “faithfulness, loyalty, constancy, devotion, integrity, trust.” It also means “support, confirmation; a guardian; a nurse.” At AmanaCare, our goal is to confirm the God-given value of our clients and to support them through their unique circumstances. By providing constant, reliable care tailored to each person, we seek to be the guardian and nurse that they and their loved ones can trust.

That trust begins with our caregivers. As a family-owned and -operated business, we want to help you find the work-life balance that fits your needs. We strive to connect our caregivers to clients whose personalities and location are a good match. And we offer resources to benefits. Above all, we provide a leadership team who cares about you as much as our clients, and who will always work to support you through your own unique circumstances.

AmanaCare is an equal opportunity employer. We are committed to hiring based on real merit, and we will not exclude, deny benefits to, or otherwise discriminate against anyone based on race, color, nationality, sex, gender, disability, religion, or age. If you are a caring, compassionate, and dependable human being, please let us talk with you.