Caregiver Scheduling & Operations Lead

Gaddiel Home Care Services, Inc.; Norcross (GA); Sur place; USD 40 000 - 46 000; Plein temps

Résumé du poste

Gaddiel Homecare Services, Inc. is seeking an Administrative & Operations Support Coordinator in Peachtree Corners, GA. This full-time, on-site role supports daily home care operations, coordinates caregiver schedules, communicates with clients and families, and ensures timely, accurate tasks.

Reports to the Administrative Operations Manager. Compensation ranges from $40,000 to $46,000 annually, commensurate with qualifications and experience.

Qualifications

• Previous experience in home care scheduling or healthcare coordination/operations.
• Strong organizational and multitasking skills.
• Excellent verbal and written communication skills.
• Ability to manage competing priorities and work under pressure.
• Proficiency with computers and scheduling systems.
• Knowledge of Georgia home care services and Medicaid waiver programs.

Responsabilités

• Coordinate and maintain daily and weekly caregiver schedules using WellSky Personal Care.
• Monitor scheduled visits to ensure services are delivered as planned.
• Respond promptly to caregiver call-outs, cancellations, and scheduling changes.
• Identify qualified replacement caregivers and coordinate coverage.
• Match caregivers to client needs based on qualifications, availability, location, and compatibility.
• Communicate scheduling changes to clients, families, and authorized contacts.
• Monitor upcoming schedules to anticipate staffing gaps and escalate unresolved issues to management.
• Monitor EVV documentation and assist with maintaining accurate records.

Connaissances

Organizational skills

Multitasking

Verbal and written communication

Attention to detail

Customer service

Problem solving

Outils

WellSky Personal Care

Microsoft Office

Electronic scheduling systems

Description du poste

Gaddiel Homecare Services, Inc. is seeking an Administrative & Operations Support Coordinator in Peachtree Corners, GA. This full-time, on-site role supports daily home care operations, coordinates caregiver schedules, communicates with clients and families, and ensures timely, accurate tasks.

Reports to the Administrative Operations Manager. Compensation ranges from $40,000 to $46,000 annually, commensurate with qualifications and experience.