Caregiver Scheduling & Office Coordinator

Newton Software; Brooklyn Park (MN); On-site; USD 38,000 - 52,000; Full time

Job summary

All About Caring Home Care in Brooklyn Park, MN, is seeking an Administrative Care Coordinator to support our corporate office. This role blends caregiver scheduling, front-desk reception, and general administrative support.

The successful candidate will schedule 10–15 caregivers, answer and route calls, greet visitors, and assist HR and leadership with onboarding, paperwork, and office coordination. 1–3 years in home healthcare scheduling is preferred.

Qualifications

• High school diploma or equivalent is required.
• 1–3 years in home healthcare scheduling or a similar healthcare office environment.
• Experience answering multi-line phones and assisting employees, clients, or visitors.
• Proficiency with Microsoft Office, email, and electronic scheduling or recordkeeping systems.
• Ability to work in person at the Brooklyn Park corporate office.

Responsibilities

• Coordinate and maintain schedules for approximately 10–15 caregivers.
• Match available and qualified caregivers with open shifts.
• Monitor call-offs, late arrivals, schedule changes, and uncovered shifts.
• Contact caregivers regarding open shifts and scheduling needs.
• Confirm caregiver availability and communicate schedule updates promptly.
• Notify the appropriate supervisor of urgent staffing concerns.
• Maintain accurate scheduling information in the company’s systems.
• Follow established staffing procedures and escalation guidelines.
• Assist with tracking caregiver availability, attendance, and scheduling patterns.
• Answer incoming calls promptly and route calls to the appropriate department.
• Identify the caller’s needs and route calls to the appropriate department.
• Triage routine questions and urgent matters according to company procedures.
• Take accurate, detailed messages and ensure timely follow-up.
• Greet employees, caregivers, applicants, vendors, and other office visitors.
• Maintain a welcoming and professional front-office environment.
• Assist with coordinating appointments, meetings, and walk-in visits.
• Provide general administrative assistance to the Human Resources team.
• Assist with organizing employee paperwork and maintaining administrative records.
• Help prepare onboarding materials, forms, correspondence, and informational packets.
• Assist employees with basic questions and direct more complex matters to HR.
• Support data entry, filing, scanning, copying, and document organization.
• Handle incoming and outgoing mail and distribute it to the appropriate departments.
• Track office supply inventory and place approved supply orders.
• Maintain shared office areas and ensure front-office materials are organized.
• Assist leadership and other departments with additional administrative projects as assigned.

Skills

Organization

Time-management

Communication

Professional telephone skills

Attention to detail

Multitasking

Confidentiality

Dependability

Team collaboration

Education

High school diploma or equivalent

Tools

Paylocity

AlayaCare

Job description

All About Caring Home Care in Brooklyn Park, MN, is seeking an Administrative Care Coordinator to support our corporate office. This role blends caregiver scheduling, front-desk reception, and general administrative support.

The successful candidate will schedule 10–15 caregivers, answer and route calls, greet visitors, and assist HR and leadership with onboarding, paperwork, and office coordination. 1–3 years in home healthcare scheduling is preferred.