Caregiver Recruiter & Scheduling Coordinator

Charis Hearts Inc; Knoxville (TN); On-site; USD 42,000 - 60,000; Full time

Job summary

Charis Hearts Inc in Knoxville, TN seeks a dependable Recruiter/Service Coordinator for a high-volume caregiver recruitment and weekly coordination role. The position collaborates with HR and leadership to ensure timely staffing and quality service within the TennCare CHOICES framework.

The role requires strong organizational and communication skills, reliability, and the ability to manage competing priorities across recruitment and service coordination.

Qualifications

• Minimum one year of professional experience in service coordination or recruiting.
• Ability and willingness to perform both caregiver recruitment and weekly service coordination responsibilities.
• Strong organizational, documentation, communication, and problem-solving skills.
• Proven reliability, accountability, teamwork, and ability to handle competing priorities.
• Proficiency with Microsoft 365 applications (Outlook, Word, Excel, Teams).
• Ability to learn and effectively use company-specific software and digital systems.
• General computer skills including email, electronic documentation, data entry, and file management.

Responsibilities

• Continuously source, screen, interview, and follow up with caregivers to meet staffing demands.
• Build and maintain an active caregiver pipeline across service areas; prioritize urgent coverage.
• Coordinate with HR on hiring and onboarding progress; document applicant communications, interview outcomes, follow-up, and hiring status.
• Communicate recruiting activity, staffing gaps, and candidate availability to leadership and the coordination team.
• Perform weekly service coordination: caregiver scheduling, assignment follow-up, and coverage coordination.
• Communicate with members, caregivers, families, and service partners to support dependable services.
• Maintain accurate scheduling, service records, and member documentation.

Skills

Recruiting

Service coordination

Organizational skills

Communication

Problem-solving

Reliability

Teamwork

Tools

Microsoft 365

ATS familiarity

AxisCare / scheduling platforms

Job description

Charis Hearts Inc in Knoxville, TN seeks a dependable Recruiter/Service Coordinator for a high-volume caregiver recruitment and weekly coordination role. The position collaborates with HR and leadership to ensure timely staffing and quality service within the TennCare CHOICES framework.

The role requires strong organizational and communication skills, reliability, and the ability to manage competing priorities across recruitment and service coordination.