Caregiver Program Lead & Operations Partner

Greenwich House, Inc.; New York, Northern (NY, KY); Hybrid; USD 61,000 - 82,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

403(b) Plan

Paid Time Off

Employee Discounts at Greenwich House

Job summary

Greenwich House, Inc. is seeking a dynamic Assistant Director for the Heights & Hills Caregiver Program in Brooklyn. You will supervise a four-member team, support compliance with NYC Aging Program Standards, and help manage day-to-day program operations and reporting.

You will collaborate with the Caregiver Program Director to promote program growth, monitor trainings, and maintain engagement with community partners, while supporting onboarding and outreach activities.

Qualifications

• Master's degree in social work or related field required.
• At least 2 years of supervisory experience.
• Ability to work independently and as part of a team.
• Detail-oriented with ability to perform under pressure.
• Demonstrated cultural competency and commitment to diverse communities.
• Proficiency in Microsoft Office suite; familiarity with WordPress and communication tools.

Responsibilities

• Provide direct supervision, coaching, and performance support to a four-person team.
• Work with the Caregiver Program Director to ensure NYC Aging Program Standards compliance.
• Monitor trainings, certifications and professional development for staff.
• Prepare and submit program reports and data summaries accurately and on time.
• Assist with budget monitoring and tracking expenditures.
• Support quality assurance, case reviews, and workflow improvements.
• Assist with staff onboarding, mentoring and ongoing training.
• Collaborate to maintain and update program website content and digital resources.
• Co-host workshops and events, manage registrations and communications.
• Coordinate intake workflow and referrals with the Caregiver Director.
• Represent program leadership at meetings and provide coverage in absence.

Skills

Detail-oriented

Independent & team work

Cultural competency

Bilingual

Strong communication

Organizational skills

Education

Master's degree in social work or related field

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

WordPress

Canva

Adobe

Constant Contact

Vive

ADP

Job description

Greenwich House, Inc. is seeking a dynamic Assistant Director for the Heights & Hills Caregiver Program in Brooklyn. You will supervise a four-member team, support compliance with NYC Aging Program Standards, and help manage day-to-day program operations and reporting.

You will collaborate with the Caregiver Program Director to promote program growth, monitor trainings, and maintain engagement with community partners, while supporting onboarding and outreach activities.