Caregiver Manager | Lead Training & Development

Family Resource Home Care; Spokane (WA); On-site; USD 63,039,000 - 74,386,000; Full time

Benefits offered by this job

Medical, Dental, Vision and Pharmacy

3 weeks of Paid Time Off

401k

11 Paid Holidays

Health Savings Account

Employee Assistance Program

Leadership Development Program and职业成长

Operations Academy Training

Job summary

Family Resource Home Care in Spokane, WA is seeking a Caregiver Manager to lead and support a team of caregivers, ensuring high-quality in-home care and client satisfaction.

The role emphasizes training, orientation, performance feedback, and collaboration with Talent Acquisition and HR to uphold regulatory standards and strong caregiver relations.

This position offers growth potential and a collaborative work environment within a dedicated local team.

Qualifications

• At least 1 year of healthcare or senior care management experience.
• Proficient in Microsoft Office Suite.
• Strong time management and decision-making abilities.
• Exceptional leadership and communication skills.
• Fluent in English (spoken and written).
• 2–3 professional references; valid driver's license and auto insurance.

Responsibilities

• Collaborate with Talent Acquisition: Discuss client needs and market insights.
• Engage New Caregivers: Prepare them for their first day prior to orientation.
• Clarify Orientation Requirements: Coordinate with Talent Acquisition on new hire essentials.
• Conduct Weekly Orientation: Facilitate sessions for incoming caregivers.
• Partner with Staffing: Provide insights on client and caregiver requirements.
• Facilitate Client Introductions: Accompany caregivers on their initial shift.
• Deliver Ongoing Training: Provide individualized sessions, skills labs, and soft skills development.
• Ensure Compliance: Work with Compliance to uphold regulations and address caregiver needs.
• Serve as Contact Point: Address caregiver inquiries and concerns promptly.
• Conduct Performance Evaluations: Offer regular feedback to support caregiver development.
• Assist HR: Facilitate progressive discipline as necessary.
• Maintain Records: Keep accurate logs of caregiver communications and requests.
• Participate in Meetings: Engage in company meetings and training sessions.
• Adhere to Policies: Follow all company and regulatory guidelines.
• Other Duties: As assigned.

Skills

Leadership

Communication

Time management

Decision making

Fluent English

Team supervision

Tools

Microsoft Office

Point of Care software

Job description

Family Resource Home Care in Spokane, WA is seeking a Caregiver Manager to lead and support a team of caregivers, ensuring high-quality in-home care and client satisfaction.

The role emphasizes training, orientation, performance feedback, and collaboration with Talent Acquisition and HR to uphold regulatory standards and strong caregiver relations.

This position offers growth potential and a collaborative work environment within a dedicated local team.