Caregiver Intake/ Scheduling Administer

Absolute Health Professionals, Inc.; Florida; On-site; USD 42,000 - 54,000; Full time

Job summary

Absolute Health Professionals, Inc. in Central Florida is seeking a Caregiver Intake/Scheduling Administrator to join our on-site team in South Daytona, FL.

This full-time role manages caregiver intake, collects and verifies documentation, and ensures accurate data entry in agency systems while coordinating coverage for client visits. You will work closely with the care coordination team, communicate with caregivers and clients by phone, email, and in person, and help maintain compliant,

Qualifications

• Strong administrative and organizational skills; data entry and records maintenance.
• Effective communication and interpersonal abilities with caregivers, clients, and staff.
• Customer service mindset with prompt, calm issue resolution.
• Basic computer proficiency including scheduling systems, email, and standard office software.
• Attention to detail and accuracy handling confidential information and documentation.
• Ability to work on-site full time in South Daytona, FL and manage multiple tasks in a fast-paced environment.
• Prior experience in home care, healthcare administration, or scheduling coordination preferred.
• High school diploma or equivalent; additional healthcare/administration training is a plus.
• 5+ years of experience with caregiver onboarding/scheduling.

Responsibilities

• Manage caregiver intake processes, collecting and verifying documentation.
• Enter accurate information into agency systems and ensure regulatory compliance.
• Schedule caregivers for client visits and adjust schedules as care needs change.
• Coordinate coverage to maintain continuity of care and service levels.
• Communicate with caregivers and clients by phone, email, and in person; resolve scheduling issues.
• Update records and support office operations; collaborate with the care coordination team.

Skills

Administrative skills

Data entry

Communication

Customer service

Scheduling coordination

Attention to detail

On-site work

Education

High school diploma or equivalent

Tools

Scheduling systems

Email

Job description

Company Description

Absolute Health Professionals is a home care agency that has been serving Central Florida since 2007. The organization specializes in 24-hour home care, providing dependable, compassionate, and personalized support to help individuals remain safe, comfortable, and independent in their own homes. With a network of over 300 caregivers, the agency offers a broad range of services tailored to clients' needs. These services include personal care, companionship, Alzheimer's and dementia care, post-operative recovery, hospital discharge assistance, transportation, and continuous around-the-clock support.

Role Description

The Caregiver Intake/ Scheduling Administrator is a full-time, on-site role located in South Daytona, FL. This position is responsible for managing caregiver intake processes, including collecting and verifying documentation, entering accurate information into agency systems, and ensuring compliance with internal policies and regulatory requirements. The role includes scheduling caregivers for client visits, adjusting schedules based on changes in care needs, and coordinating coverage to maintain continuity of care. Day-to-day tasks involve communicating with caregivers and clients by phone, email, and in person, resolving scheduling issues, updating records, and supporting office operations as needed. The Administrator collaborates closely with the care coordination team to support high-quality, reliable home care services.

Qualifications

• Strong administrative and organizational skills, including data entry, records maintenance, and document management.
• Effective communication and interpersonal abilities to interact professionally with caregivers, clients, and internal staff.
• Customer service skills and a client-focused mindset, with the ability to handle inquiries and resolve issues promptly and calmly.
• Basic computer proficiency, including use of scheduling systems, email, and standard office software.
• Attention to detail and accuracy in handling confidential information and care-related documentation.
• Ability to work on-site full time in South Daytona, FL, and manage multiple tasks in a fast-paced environment.
• Prior experience in home care, healthcare administration, or scheduling coordination is preferred.
• High school diploma or equivalent required; additional training or education in healthcare or administration is a plus.
• 5+ Years experience mandatory with caregiver Onboarding/Scheduling.