Career Services Impact Lead & Externship Strategist

Institute of Culinary Education; New York (NY); On-site; USD 70,000 - 86,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Disability Insurance

Life Insurance

Paid Time Off

Employee Tuition Assistance

Free Recreational Classes

Flexible Spending Account

401(k)

Job summary

The Institute of Culinary Education in New York seeks an Assistant Director of Career Services to lead the office, drive student success, and oversee externship placement and employment outcomes. You will supervise advisors, coordinate data reporting, and partner with employers to expand opportunities across campus locations.

You will guide strategic planning, ensure compliance with accrediting standards, and manage a designated cohort from progression through graduation.

Qualifications

• 3+ years of experience in career services, student services, or related field.
• Experience in leadership, team management, and program oversight.
• Knowledge of accreditation standards and reporting requirements.
• Strong understanding of culinary and hospitality industries.

Responsibilities

• Partner with the National Director of Career Services to execute departmental strategy, initiatives, and performance goals.
• Support oversight of daily operations across campus(es), ensuring consistency in service delivery.
• Supervise, train, and coach Career Services Advisors, including performance management and development.
• Lead team meetings, case reviews, and at-risk student discussions.
• Serve as escalation point for complex student, employer, or externship issues.
• Step in for the National Director as needed for coverage and decision-making.
• Manage a designated cohort of students from program progression through graduation and employment.
• Provide individualized advising on career pathways, job search strategies, resume development, and interview preparation.
• Deliver and/or oversee career readiness workshops and classroom presentations.
• Monitor student engagement and proactively intervene with at-risk or non-responsive students.
• Track and support student progress toward externship placement and employment outcomes.
• Maintain accurate and timely documentation of all student interactions and outcomes.
• Ensure students within assigned cohort are placed in qualified externship sites aligned with program requirements.
• Review and approve externship site documentation and agreements.
• Monitor externship progress, evaluations, and completion of required hours.
• Address and resolve externship-related issues between students and employer partners.
• Build and maintain relationships with local and national employers.
• Develop new externship and employment opportunities aligned with student goals and program outcomes.
• Coordinate employer outreach, site visits, and recruitment events.
• Ensure employer expectations align with student skill levels and program standards.
• Ensure adherence to accrediting body standards and institutional policies related to placement and externships.
• Maintain accurate student records, externship documentation, and employment verification.
• Assist with audit preparation and response (ACCSC, state, federal).
• Ensure timely and accurate reporting of student outcomes.
• Monitor KPIs including placement rates, externship completion, and student engagement.
• Track outcomes for assigned cohort and overall team performance.
• Generate reports and identify trends to support continuous improvement initiatives.
• Partner with the National Director to implement strategies to improve retention, engagement, and placement outcomes.

Skills

Leadership

Team management

Data analysis

Relationship-building

Problem-solving

Job description

The Institute of Culinary Education in New York seeks an Assistant Director of Career Services to lead the office, drive student success, and oversee externship placement and employment outcomes. You will supervise advisors, coordinate data reporting, and partner with employers to expand opportunities across campus locations.

You will guide strategic planning, ensure compliance with accrediting standards, and manage a designated cohort from progression through graduation.