Career Services Coach I

nc; North Carolina; On-site; USD 36,000 - 56,000; Full time

Benefits offered by this job

Health insurance

State retirement (TSERS)

12 annual holidays

Retirement benefits

Job summary

The North Carolina Department of Commerce, Division of Workforce Solutions, seeks an entry-level Career Employment Services Consultant I in Charlotte. This full-time role provides information, guidance and assistance to job seekers and employers, supporting workforce development across Mecklenburg County.

The position offers state benefits, including health insurance and retirement, with a 40-hour work week and a recruitment range of $35,596–$55,619.

Qualifications

• Deliver information, guidance and assistance to customers seeking employment and employers seeking workers.
• Ability to learn and apply DWS policies and guidelines.
• Ability to interpret program guidelines and document written information.

Responsibilities

• Deliver employment services, job training, limited unemployment insurance services, and labor market information to customers and employers.
• Plan, promote, review and evaluate services and support job seekers through assessments, referrals, and placements.
• Cross-train in Career Center services and collaborate with workforce partners to ensure effective service delivery.

Skills

Customer service

Interviewing skills

Data entry

Guidance to job seekers

Communication (oral)

Tools

Databases

Job description

The North Carolina Department of Commerce, Division of Workforce Solutions, seeks an entry-level Career Employment Services Consultant I in Charlotte. This full-time role provides information, guidance and assistance to job seekers and employers, supporting workforce development across Mecklenburg County.

The position offers state benefits, including health insurance and retirement, with a 40-hour work week and a recruitment range of $35,596–$55,619.