Career Advisor I - Rocky Mount

State of North Carolina - Commerce - DES , DWS; North Carolina; On-site; USD 36,000 - 56,000; Full time

Benefits offered by this job

12 Annual Paid Holidays

Health insurance

Flexible Spending Accounts

State Retirement (TSERS)

WeSave Employee Discounts

Public Service Loan Forgiveness

Job summary

The State of North Carolina’s Department of Commerce, Division of Workforce Solutions, seeks a Career Employment Services Consultant I to support Nash County residents from the Rocky Mount office. This full-time role involves serving job seekers and employers, conducting interviews, and linking people to training and labor market information.

Travel between Career Centers may be required; the posting notes a recruitment range of $35,596 to $55,619 with State benefits including health insurance

Qualifications

• Ability to learn methods to provide employer/jobseeker counseling, teach interview skills/techniques, or to match applicant skills to job openings and gather information from employers and jobseekers with diverse backgrounds regarding job duties, required competencies, and minimum education/experience.
• Ability to interpret program guidelines, review data, conduct problem solving activities, and prepare written documentation.
• Ability to use or learn to use computer software applications to manage daily tasks, record program activities, and access program data.
• Ability to learn customer service activities in accordance with agency standards.
• Ability to communicate orally or in writing to a variety of audiences.

Responsibilities

• Deliver employment services, job training, limited unemployment insurance services, and labor market information to customers and employers.
• Plan, promote, review and evaluate services, while supporting job seekers through assessments, referrals, job development, placement, career development assistance and connections to supportive services.
• Conduct interviews, enter information into databases, research job orders, and take job listings from businesses by phone or in person.
• Cross-train in Career Center services, conduct Reemployment Services and Eligibility Assessments (RESEA), and collaborate with workforce partners in an Integrated Services Delivery (ISD) environment to ensure effective service delivery.
• All work performed under the supervision of the DWS Manager at the NCWorks Career Center in Rocky Mount. Travel may be required between Career Centers throughout the Prosperity Zone based on business needs.

Skills

Counseling skills

Understanding guidelines

Computer skills

Customer service

Communication

Education

Bachelor's degree with related experience

Associate degree + 2 years experience

Equivalent education/experience

Job description

Agency Dept of Commerce Division Division of Workforce Solutions Job Classification Title Career Employment Services Consultant I (S) Position Number 60079760 Grade NC06

About Us

The North Carolina Department of Commerce is the state's lead agency for economic, community and workforce development. The department works with local, regional, national and international organizations to fulfill its mission to improve the economic well-being and quality of life for all North Carolinians. The Department connects businesses with the site locations, workforce and infrastructure they need to succeed in one of the nation's top states for business. We also connect local communities with the grants and funding they need to attract new business and ensure future prosperity.

Description of Work Knowledge Skills and Abilities/Management Preferences

The posting will close and stop accepting applications at 11:59 pm on the night prior to the closing date posted above. Recruitment range is $35,596 - $55,619. This is a full-time position (40 hours per week) with State Benefits, including health insurance, as well as retirement. The position is based in a local office in Rocky Mount and is part of a diverse team of Division of Workforce Solutions (DWS) professionals serving Nash County.

• Deliver employment services, job training, limited unemployment insurance services, and labor market information to customers and employers.
• Plan, promote, review and evaluate services, while supporting job seekers through assessments, referrals, job development, placement, career development assistance and connections to supportive services.
• Conduct interviews, enter information into databases, research job orders, and take job listings from businesses by phone or in person.
• Cross-train in Career Center services, conduct Reemployment Services and Eligibility Assessments (RESEA), and collaborate with workforce partners in an Integrated Services Delivery (ISD) environment to ensure effective service delivery.
• All work performed under the supervision of the DWS Manager at the NCWorks Career Center in Rocky Mount. Travel may be required between Career Centers throughout the Prosperity Zone based on business needs.

About the Division of Workforce Solutions

The North Carolina Division of Workforce Solutions (DWS) mission is to develop North Carolina's workforce talent, help individuals advance their career opportunities, and meet business workforce needs by connecting talent to jobs. The division administers North Carolina's participation in The Jobs for Veterans State Grants (JVSG) program under the U.S. Department of Labor.

Knowledge, Skills and Abilities

To receive credit for your work history and credentials, you must provide the information on the application form. Any information omitted from the application form, listed as general statements, or on an attachment will not be considered for qualifying credit.

• Ability to learn methods to provide employer/jobseeker counseling, teach interview skills/techniques, or to match applicant skills to job openings and gather information from employers and jobseekers with diverse backgrounds regarding job duties, required competencies, and minimum education/experience.
• Ability to interpret program guidelines, review data, conduct problem solving activities, and prepare written documentation.
• Ability to use or learn to use computer software applications to manage daily tasks, record program activities, and access program data.
• Ability to learn customer service activities in accordance with agency standards.
• Ability to communicate orally or in writing to a variety of audiences.

Incentives of NC State Employment

• 12 Annual Paid Holidays and monthly accrual of vacation and sick leave
• North Carolina State Health Plan administered by Aetna
• Supplemental Benefits including Flexible Spending Accounts, Accident Insurance, Cancer & Specified Disease, Critical Illness, Dental, and Vision
• NC State Retirement (TSERS), 401(k), and 457 savings plans
• WeSave Employee Discounts
• Eligibility for the Public Service Loan Forgiveness Program

Employment Requirements and Conditions

Applicants must be legally authorized to work in the United States at the time of hire and throughout employment. Commerce does not provide employment visa sponsorship. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or throughout employment. Veterans' preference: Applicants seeking Veteran's Preference must attach a DD-214 Form (Certificate of Release or Discharge from Active Duty) to their applications. National Guard Preference: Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If a former member of the NC National Guard who served for at least 6 years and was discharged under honorable conditions, they must attach either a DD256 or NGB 22.

This position is subject to a National and International Background Investigation and/or Fingerprinting as required by applicable law.

Re-Entry for Formerly Incarcerated Individuals

Our Agency supports the Governor's Executive Order 303 which seeks to re-employ individuals that were previously incarcerated. Formerly incarcerated individuals are invited to apply for any vacant Commerce position(s) in which they believe they are qualified.

Minimum Education and Experience

Bachelor’s degree from an appropriately accredited institution with related experience in human resource administration, case management, job development and placement, employment counseling, vocational guidance and counseling, social work, vocational rehabilitation, claims analysis, or related public contact work dealing with job applicants and employers in a variety of functions; or Associate degree and two years of experience in human resource administration, case management, job development and placement, employment counseling, vocational guidance and counseling, social work, vocational rehabilitation, claims analysis, or related public contact work dealing with job applicants and employers in a variety of functions; or an equivalent combination of education and experience.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.