Career & Resource Navigator — Empower Communities

Goodwill Southeast Georgia; Pooler (GA); On-site; USD 30,000 - 33,000; Full time

Job summary

Goodwill Southeast Georgia seeks a Career and Resource Navigator to empower individuals by connecting them with career development resources, training opportunities, and community services in Pooler, GA. You will assess client needs, create personalized action plans, and help remove barriers to employment.

The role requires strong communication, documentation, and case-management skills, plus the ability to maintain accurate records and collaborate with partners.

Qualifications

• High school diploma or equivalent required; Associate’s or Bachelor’s degree in social services, education, human resources, or related field preferred.
• Experience working in career counseling, workforce development, social services, or a related area.
• Strong interpersonal and communication skills to effectively engage with diverse populations.
• Ability to manage multiple client cases and maintain detailed documentation.
• Proficiency with basic computer applications including word processing, spreadsheets, and client management software.

Responsibilities

• Conduct one-on-one assessments with clients to identify career goals, skills, and resource needs.
• Develop individualized career plans and provide ongoing coaching to support client progress.
• Connect clients with educational programs, job training, employment opportunities, and social services.
• Maintain accurate records of client interactions, progress, and outcomes using designated data management systems.
• Collaborate with community partners, employers, and service providers to expand resource networks and opportunities.
• Stay informed about local labor market trends, funding opportunities, and relevant policies affecting clients.
• Facilitate workshops and group sessions on job readiness, resume building, interview skills, and other career development topics.

Skills

Interpersonal communication

Client engagement

Case management

Documentation

Basic computer skills

Education

High School Diploma

Associate’s or Bachelor’s degree preferred

Tools

Word processing

Spreadsheets

Client management software

Job description

Goodwill Southeast Georgia seeks a Career and Resource Navigator to empower individuals by connecting them with career development resources, training opportunities, and community services in Pooler, GA. You will assess client needs, create personalized action plans, and help remove barriers to employment.

The role requires strong communication, documentation, and case-management skills, plus the ability to maintain accurate records and collaborate with partners.