Career Planner - Youth Focus

Workforce Connections, Inc.; La Crosse (WI); On-site; USD 42,000 - 62,000; Full time

Job summary

Workforce Connections, Inc. is seeking a program coordinator to lead WIOA Youth services across Western Wisconsin. You will oversee outreach, eligibility, assessment, case management, and planning for employment and education opportunities, linking youth to training and work-based learning experiences.

You will build partnerships with schools, employers, and community organizations, monitor outcomes for compliance, and guide staff while evolving the program with regional workforce initiatives.

Qualifications

• Bachelor's degree in human services, education, business, or a related field preferred.
• Experience providing case management, employment services, workforce development, or related human services preferred.
• Knowledge of effective communication, organization, problem-solving and time management.
• Must obtain Wisconsin Financial and Employment Planner (FEP) certification within the required timeframe and maintain it throughout employment.
• Ability to travel as needed and maintain confidentiality.

Responsibilities

• Coordinate the day-to-day delivery of WIOA Youth services across Western Wisconsin to ensure participant-centered, effective programs.
• Provide and support participant outreach, eligibility, assessment, case management, employment and education planning, and connections to training and work-based learning.
• Build and maintain partnerships with schools, employers, Job Centers, educational institutions, and community organizations to enhance youth opportunities.
• Coordinate work-based learning, career exploration, and other employment and training opportunities for participants.
• Monitor program documentation, performance, outcomes, and service delivery to support compliance and continuous improvement.
• Provide guidance and support to staff involved in WIOA Youth services and collaborate with leadership on implementation and development.
• Participate in regional workforce initiatives and perform other duties as WCI's WIOA services evolve.

Skills

Communication

Organization

Problem-solving

Time management

Education

Bachelor's degree in human services/education/business

Tools

Microsoft 365

Case management software

Job description

JOB REQUIREMENTS: Primary Responsibilities Coordinate the day-to-day delivery of WIOA Youth services throughout Western Wisconsin, ensuring services are participant-centered, effective, and compliant with program requirements. Provide and support participant outreach, eligibility, assessment, case management, employment and education planning, and connection to training, work-based learning, supportive services, and employment opportunities. Build and maintain partnerships with schools, employers, Job Centers, educational institutions, community organizations, and other workforce system partners to strengthen opportunities for youth. Coordinate work-based learning, career exploration, and other employment and training opportunities for program participants. Monitor program documentation, performance, outcomes, and service delivery to support compliance and continuous improvement. Provide guidance and support to staff involved in WIOA Youth services and collaborate with WCI leadership on program implementation and development. Participate in regional workforce initiatives and perform other duties consistent with the position as WCI's WIOA services and responsibilities continue to evolve. ***** OTHER EXPERIENCE AND QUALIFICATIONS: Qualifications Education & Experience Bachelor's degree in human services, education, business, or a related field preferred. Equivalent combinations of education and experience may be considered. Experience providing case management, employment services, workforce Development, Or Related Human Services Preferred. Knowledge & Skills Excellent communication, organizational, problem-solving, and time management skills. Ability to build positive relationships with participants, employers, community partners, and coworkers. Ability to manage multiple priorities while providing high-quality customer service. Technology Proficiency with Microsoft 365 and the ability to learn case management and other agency software. Other Requirements Must obtain Wisconsin Financial and Employment Planner (FEP) certification within the required timeframe and maintain certification throughout employment. Ability to maintain confidentiality, exercise sound judgment, and travel as needed to perform the essential functions of the position.