Career Planner - Windows to Work

Workforce Connections, Inc.; New Lisbon (WI); Hybrid; USD 50,000 - 59,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid holidays

Paid leave

Professional development

Job summary

Workforce Connections, Inc. is seeking a Career Planner for the Windows to Work program in New Lisbon, WI. The role provides career coaching, employment services, and case management to justice-involved individuals preparing for reentry.

You will collaborate with the Wisconsin Department of Corrections, employers, and community partners to create individualized employment plans and facilitate education and training linkages, with hybrid work eligibility.

Qualifications

• Associate degree in human services or related field; bachelor's preferred.
• Experience in case management, workforce development, or reentry services is valued.

Responsibilities

• Provide employment-focused case management and career coaching to Windows to Work participants before and after release from incarceration.
• Assess participant strengths, barriers, and career goals; develop individualized plans.
• Connect participants with employment, education, training, and supportive services.
• Build relationships with employers, including second-chance hiring partners; identify opportunities.

Skills

Communication skills

Case management

Relationship building

Organizational skills

Documentation

Problem solving

Education

Associate degree in human services

Bachelor's degree preferred

Tools

Microsoft Office

Case management software

Databases

Job description

Position:Career Planner - Windows to Work

Location: New Lisbon, WI

Remote Status: Hybrid

Job Id:129

# of Openings:1

About Workforce Connections

At Workforce Connections, Inc. (WCI), we believe that meaningful work changes lives. As a nonprofit organization dedicated to connecting people, work, and training, we provide innovative workforce development, family support, education, and community-based services that empower individuals, strengthen families, support employers, and build thriving communities. Every member of our team plays an important role in creating opportunities, removing barriers, and helping people discover their purpose, passion, and potential.

Position Summary

The Windows to Work Career Planner provides career coaching, employment services, and case management to justice-involved individuals as they prepare for release from incarceration and transition back into the community. This position works with participants before and after release to develop employment and career plans, build job readiness skills, connect with education, training, and supportive resources, and obtain and retain meaningful employment. Working in partnership with the Wisconsin Department of Corrections, employers, workforce partners, and community organizations, the Career Planner helps participants build successful pathways to employment and community reintegration.

• Reports To: Director of Operations
• Classification: Full-Time | Non-Exempt
• Work Location: Assigned Jackson Correctional Institution or New Lisbon Correctional Institution Regular travel throughout the region may be required.
• Compensation: $49,920–$59,259 annually ($24.00–$28.49/hour), depending on qualifications and experience, in accordance with WCI's Board-approved Pay Plan.
• Benefits: WCI offers a comprehensive benefits package, including health, dental, vision, life, and disability insurance; employer-supported health reimbursement benefits; paid holidays; generous paid leave; and professional development opportunities. Eligibility requirements apply.

Primary Responsibilities

• Provide employment-focused case management and career coaching to Windows to Work participants before and after release from incarceration.
• Assess participant strengths, barriers, employment readiness, and career goals and develop individualized employment and career plans.
• Connect participants with employment, education, occupational training, apprenticeships, supportive services, and community resources.
• Build relationships with employers, including those committed to second-chance hiring, and identify employment opportunities that align with participant skills and goals.
• Coordinate services with correctional staff, probation and parole agents, employers, workforce partners, and community organizations.
• Maintain accurate participant records and required program documentation while ensuring compliance with Windows to Work, Department of Corrections, and organizational requirements.

Qualifications

Education & Experience

• Associate degree in human services, criminal justice, social work, education, workforce development, or a related field and relevant experience required. Bachelor's degree or additional related experience preferred.
• Experience in case management, workforce development, career coaching, social services, corrections, reentry services, education, employment services, or a related field preferred.

Knowledge & Skills

• Strong communication, coaching, relationship-building, organizational, documentation, and problem-solving skills.
• Ability to work effectively with individuals experiencing multiple barriers to employment and build positive, professional relationships.
• Knowledge of employment readiness, career development, community resources, and supportive service systems.
• Ability to collaborate effectively with correctional staff, employers, workforce partners, and community organizations.

Technology

• Proficiency with Microsoft Office, databases, and case management systems and the ability to learn Windows to Work, Department of Corrections, and other program-specific applications.

Other Requirements

• Must successfully complete required Department of Corrections and Windows to Work onboarding and training and maintain required system access and security credentials.
• Ability to maintain confidentiality, comply with correctional facility security and professional standards, exercise sound judgment, and travel as required.

Why Join Workforce Connections?

At Workforce Connections, our work changes lives. Every day, our team helps people overcome barriers, build employment and financial stability, and create new opportunities for themselves and their families. As a Windows to Work Career Planner, you'll have the opportunity to help individuals prepare for a successful return to their communities and build a new future through meaningful employment.

Workforce Connections, Inc. is an Equal Opportunity Employer.