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Educational Data Systems, Inc.

United States

On-site

USD 43,000 - 58,000

Full time

4 days ago
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Job summary

Educational Data Systems, Inc. seeks a dynamic career coach and case manager to support participating high school students in Macomb County. You will handle eligibility, enrollment, program orientation, and counseling during the school year and summer.

Bring a bachelor’s degree (preferred) or equivalent experience, strong communication, Microsoft Office proficiency, and a valid driver’s license to help students succeed and connect with community resources.

Qualifications

  • Bachelor's degree strongly preferred or equivalent experience.
  • Ability to prioritize tasks and document visits and contacts.
  • Demonstrated telephone, computer, and written communication skills.
  • Ability to maintain flexibility as needs of contract or contractor require.
  • Customer service experience required.
  • A working knowledge of MS Office.
  • Valid driver's license required.

Responsibilities

  • Provide career coaching and case management for participating students at an assigned high school.
  • Manage eligibility, enrollment, and program orientation processes.
  • Coordinate with school staff, parents, and partners to support employment goals.
  • Maintain participant files and document activities in case notes.
  • Track recruitment and progress toward goals and report outcomes.

Skills

Customer service
MS Office
Communication skills
Task prioritization
Phone skills
Driver's license

Education

Bachelor's degree

Tools

MS Office Suite

Job description

Job Description: Salary: $50,000/year

Our efforts in Michigan have been consistently recognized! Recent Awards: Michigan Top Workplaces - 2015-2025 Crain's Detroit Business Private 200 - 2025 (and Crain's Cool Places to Work!) Best & Brightest Companies to Work for in the Nation - 2012-2025 (and Metro Detroit!)

Do you have a passion for making a difference in someone's life? Are you looking for an opportunity to use your skills, experience and empathetic nature to work for a progressive, forward-thinking and family-owned company where creativity is encouraged? Are you goal driven? Then this position is for you! We are seeking a dynamic and team-oriented individual to join our spirited team.

Scope of Position

Provide career coaching and case management for participating students at an assigned high school in Macomb County. Responsible for the eligibility and enrollment process, program orientation, and career and educational counseling services during the school year and summer season.

Essential Functions
  • Conduct eligibility, intake, and orientation services for interested youth
  • Accurately complete required documentation for enrollment
  • Engage in relevant recruitment strategies and messaging to youth, school staff, and parents/caregivers as needed
  • Oversee participant activities and assist with workshop schedules
  • Provide consistent and comprehensive case management and follow-up
  • Provide mentorship, advocacy, and academic support for participants
  • Provide referrals to appropriate community resources or social service agencies when needed
  • Maintain organized database of participants
  • Track and reach or exceed weekly and quarterly goals of recruitment, enrollment, and progress with employability skill growth
  • Document all participant contacts and activities in case notes
  • Share information with appropriate staff and/or funding agencies
  • Maintain participant files as specified by contractor
  • Develop and update a customized service plan to align with participant employment and training goals, in line with their high school educational goals, if appropriate
  • Ensure participants follow through with planned activities as outlined in contract with funding agency
  • Ensure that positive outcomes and goals are met as required by contract
  • Work with school officials, counselors, community partners, technology centers, and community colleges to arrange career exploration opportunities
  • Other opportunities as available
Education and Experience Requirements
  • Bachelor's degree strongly preferred, or equivalent experience
  • Ability to prioritize tasks and document visits and contacts
  • Demonstrated telephone, computer, and written communication skills
  • Ability to maintain flexibility as needs of contract or contractor require
  • Customer service experience required
  • A working knowledge of MS Office
  • Valid driver's license required

Bring your expertise to EDSI and live our values every day: Show Up, Smile and Support!

EDS I is a progressive, forward-thinking, family-owned company that is Certified Evergreen. EDS I is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Our Mission Statement

We must strive to create enthusiasm in our clients, see through their eyes, understand their needs and deliver more than they expect.

Why We Do What We Do At EDS I
  • We believe we can help our customers overcome their most challenging obstacles
  • We believe in seeing through other people's eyes
  • We believe that we can make a difference in people's lives
  • We believe in meeting people where they are today and helping them to realize a better tomorrow
  • We believe in living our professional lives in service to others

EDS I (Educational Data Systems, Inc.) is a national workforce development, training solutions and consulting company with a passion for helping great companies and communities train and retain great people.

EDS I works with regions, employers and jobseekers to overcome their most challenging obstacles.

Founded in 1979 and headquartered in Dearborn, Michigan, the company employs more than 800 people across the country.

EDS I is a National Best and Brightest Companies To Work For award winner.

For over 45 years, EDS I has worked with workforce development agencies, regional partners and employers to assess and understand workforce development needs and deliver solutions to build better workforces.

The company operates more than 120 contracts providing successful business services and jobseeker placement and retention services across the country.

EDS I also provides world class training and consulting solutions to a variety of corporations, public entities and governmental agencies.

Our history of success stems directly from our commitment to providing our clients with the absolute highest level of service through our diverse and talented team.

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