Career Planner

Edsi-9; Clinton Charter Township (MI); On-site; USD 45,000 - 55,000; Full time

Job summary

EDSI in Michigan is seeking a Career Coach and Case Manager to support students in Macomb County. You will conduct eligibility, enrollment, orientation, and provide career and educational counseling during the school year and summer.

Bachelor’s degree preferred; strong customer service, phone, and written communication skills required. Proficiency with MS Office and ability to meet weekly recruitment and enrollment goals; valid driver’s license a must.

Qualifications

• Bachelor’s degree strongly preferred, or equivalent experience.
• Demonstrated telephone, computer, and written communication skills.
• Customer service experience is required.

Responsibilities

• Conduct eligibility, intake, and orientation services for interested youth.
• Accurately complete required documentation for enrollment.
• Engage in recruitment messaging to youth, school staff, and parents.
• Oversee participant activities and assist with workshop schedules.
• Provide case management, mentorship, and academic support.
• Refer to community resources and maintain participant files.
• Track recruitment, enrollment, and progress toward goals.

Skills

Customer service

Communication skills

Telephone skills

Computer skills

MS Office

Education

Bachelor’s degree strongly preferred

Tools

MS Office

Job description

Job Description:Salary: $50,000/yearOur efforts in Michigan have been consistently recognized!Recent Awards:Michigan Top Workplaces - 2015-2025Crain's Detroit Business Private 200 - 2025 (and Crain's Cool Places to Work!)Best & Brightest Companies to Work for in the Nation - 2012-2025 (and Metro Detroit!)Do you have a passion for making a difference in someone’s life? Are you looking for an opportunity to use your skills, experience and empathetic nature to work for a progressive, forward-thinking and family-owned company where creativity is encouraged? Are you goal driven? Then this position is for you! We are seeking a dynamic and team-oriented individual to join our spirited team.Scope of Position: Provide career coaching and case management for participating students at an assigned high school in Macomb County. Responsible for the eligibility and enrollment process, program orientation, and career and educational counseling services during the school year and summer season.Essential Functions:· Conduct eligibility, intake, and orientation services for interested youth· Accurately complete required documentation for enrollment· Engage in relevant recruitment strategies and messaging to youth, school staff, and parents/caregivers as needed· Oversee participant activities and assist with workshop schedules· Provide consistent and comprehensive case management and follow-up· Provide mentorship, advocacy, and academic support for participants· Provide referrals to appropriate community resources or social service agencies when needed· Maintain organized database of participants· Track and reach or exceed weekly and quarterly goals of recruitment, enrollment, and progress with employability skill growth· Document all participant contacts and activities in case notes· Share information with appropriate staff and/or funding agencies· Maintain participant files as specified by contractor· Develop and update a customized service plan to align with participant employment and training goals, in line with their high school educational goals, if appropriate· Ensure participants follow through with planned activities as outlined in contract with funding agency· Ensure that positive outcomes and goals are met as required by contract· Work with school officials, counselors, community partners, technology centers, and community colleges to arrange career exploration opportunities· Other opportunities as availableEducation and Experience Requirements:· Bachelor’s degree strongly preferred, or equivalent experience· Ability to prioritize tasks and document visits and contacts· Demonstrated telephone, computer, and written communication skills· Ability to maintain flexibility as needs of contract or contractor require· Customer service experience required· A working knowledge of MS Office· Valid driver’s license requiredBring your expertise to EDSI and live our values every day: Show Up, Smile and Support!EDSI is a progressive, forward-thinking, family-owned company that is Certified Evergreen.EDSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.